OnSite Specialist - Parker, CO

Stryker•Parker, CO

3d•Onsite

About The Position

The OnSite Specialist provides in-room support for minimally invasive surgical and related procedures, ensuring optimal performance of Stryker and third-party equipment. The role supports job functions during surgical procedures and preoperative and postoperative equipment management, and serves as a link between clinical teams, sterile processing, and Stryker service lines to maintain smooth operating-room operations. The specialist sets up and manages equipment, anticipates the needs of surgeons and operating-room staff, confirms equipment functionality and image routing, adjusts settings during procedures, and troubleshoots equipment issues. The position also involves equipment breakdown, cleaning and disinfection, restocking consumables, basic maintenance, staff education, and support for video conferencing, DICOM transfers, and EMR connectivity where applicable. This is a field-based position associated with Parker, Colorado. The specialist may be required to cover assigned and other accounts, including on-call, overnight, weekend, and rotating shifts, and may need to travel overnight. Assigned shifts may change without notice based on account or business needs.

Requirements

High school diploma or equivalent.
Basic computer skills, including Microsoft Office.
Strong verbal and written communication, interpersonal, and organizational skills.
Ability to troubleshoot quickly, efficiently, and effectively in demanding, high-stress situations.
Ability to provide support and coverage across assigned and other accounts and shifts as needed.
Ability to provide on-call services as required by the hospital or account, potentially including overnight and weekend coverage.
If the account contract includes on-call services, ability to live within 45 minutes' driving distance of the account.
Ability to support other accounts in other regions, potentially involving overnight travel.
Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds constantly to move objects.
Ability to stand and/or walk for extended periods; required mobility, bending, standing, stooping, finger dexterity, corrected near visual acuity, and color vision.
Ability to observe and correct minute inconsistencies, such as in printed material or product appearance.
Ability to explain and generate detailed guidelines and procedures.
Strong analytical, interpersonal, equipment problem-solving, and time-management skills, with effective independent judgment and critical thinking.

Nice To Haves

Bachelor’s degree, associate degree, or equivalent certifications.
Operating-room experience and demonstrated knowledge of anatomy, surgical procedures, and techniques.
Experience in operating-room technical support or surgical services.
Familiarity with minimally invasive procedures, including laparoscopy, arthroscopy, cystoscopy, and hysteroscopy.
For specialists working in a Sterile Processing Department: HSPA CRCST certification within six months of the start date, with timely annual renewal.

Responsibilities

Provide clinical surgical support by managing relevant equipment and anticipating the device needs of surgeons and operating-room staff.
Set up Stryker towers, booms, lights, and integrated suite systems according to surgeon preferences.
Confirm equipment functionality and image routing before procedures and adjust camera, monitor, and device settings during procedures.
Troubleshoot and maintain Stryker equipment and related third-party devices, including endoscopy and integration systems.
Work with surgeons, operating-room personnel, central processing, biomedical staff, and other related personnel.
Manage post-procedure equipment breakdown and staging; clean and disinfect towers and components, restock consumables, and perform basic maintenance.
Educate operating-room and sterile processing staff on the proper use and troubleshooting of Stryker products.
Support video conferencing, DICOM transfers, and EMR connectivity where applicable.
Maintain product and equipment knowledge through Stryker education and training programs, and provide physicians and operating-room personnel with information about new and current products.
Accurately record and report job metrics and surgical procedure information.
Maintain current account information and complete account-required vendor credentialing.
Follow Stryker and medical-facility policies, standards, and procedures, including HIPAA and patient-confidentiality requirements.
Resolve routine and non-routine product issues promptly using independent judgment.
Maintain the professional appearance, work ethic, and attitude required by Stryker and the medical facility.
Provide support and coverage at assigned and other accounts, across shifts as needed, including on-call, overnight, weekend, and potentially rotating shifts; travel to other accounts may be required.