OnSite Specialist - Leesburg, VA

Stryker•Washington, DC

3d•$25 - $34•Onsite

About The Position

The Endoscopy OnSite Specialist provides field-based support to surgical teams, helping ensure equipment, processes, and information flow smoothly for high-quality patient care. The role prepares, maintains, and supports surgical equipment and disposable products; provides in-room support during procedures; troubleshoots equipment; educates clinical staff; and maintains accurate documentation. The specialist works with surgeons, operating room personnel, central processing and sterile processing staff, biomedical staff, and other clinical partners. Depending on the assigned scope, the role may support operating room operations, sterile processing, or case cart and inventory management. Operating room work includes setting up Stryker equipment and integrated systems, verifying functionality and image routing, adjusting settings during procedures, troubleshooting, and cleaning and staging equipment afterward. Sterile processing work includes reprocessing and testing instruments according to instructions for use, applicable standards, and hospital policy. Case cart and inventory work includes staging carts, tracking missing instruments, restocking, and maintaining inventory accuracy. The position requires flexible coverage, including rotating schedules, on-call, overnight, and weekend shifts. On-call readiness requires the ability to arrive within 45 minutes. Travel to other accounts, including occasional overnight travel, may be required; stated travel is 10%. The role is based in Leesburg, Virginia, and is field-based.

Requirements

High school diploma or equivalent.
Zero or more years of related work experience.
Ability to work rotating schedules, including on-call, overnight, and weekend shifts.
Ability to arrive within 45 minutes when on call.
Ability to lift up to 50 pounds occasionally and 20 pounds frequently, and to stand, walk, bend, stoop, and use fine motor skills for extended periods.
Corrected visual acuity, color vision, mobility, and dexterity sufficient to identify and correct small inconsistencies in equipment or documentation.
Strong analytical, problem-solving, and time-management skills, including the ability to make independent decisions in high-pressure environments.
Ability to clearly explain and follow detailed guidelines and procedures.
Proficiency with basic computer applications such as Microsoft Office.
Strong interpersonal, verbal, written, and organizational skills.
Ability to travel and provide coverage at other accounts as needed, including occasional overnight travel.
For sterile processing roles, CRCST certification is required within six months of hire and must be renewed annually; ongoing annual continuing education is required.

Nice To Haves

Bachelor’s or associate’s degree, or equivalent certifications.
At least one year of experience in customer service, technical assistance, clinical support, sterile workflow operations, or operating room environments.
Knowledge of anatomy, surgical procedures, and instrumentation.
Experience in operating room technical support or surgical services.
Familiarity with minimally invasive procedures such as laparoscopy, arthroscopy, cystoscopy, and hysteroscopy.
Familiarity with surgical supply chain or sterile processing workflows.

Responsibilities

Prepare, manage, and maintain surgical equipment and disposable products so they are available, functional, and ready before procedures.
Support operating room teams during procedures by anticipating device needs and making timely equipment adjustments.
Troubleshoot routine and complex equipment issues using independent judgment.
Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners.
Maintain documentation of procedures, equipment usage, monthly performance metrics, and account updates.
Stay current on Stryker equipment, disposable products, and new technologies, and educate clinical staff on product use.
Follow safety, facility, and patient privacy requirements while maintaining a professional, customer-focused approach.
Provide flexible coverage, including rotating, on-call, overnight, and weekend shifts, and support other accounts as needed.
Set up Stryker towers, booms, lights, and integrated suite systems according to surgeon preferences.
Confirm equipment functionality and image routing before procedures, and adjust camera, monitor, and device settings during procedures.
Troubleshoot endoscopy and integration systems and manage post-procedure equipment breakdown and staging.
Clean and disinfect towers and components, restock consumables, and perform basic maintenance.
Educate operating room and sterile processing staff on proper product use and troubleshooting.
Support video conferencing, DICOM transfers, and EMR connectivity where applicable.
Reprocess and manage surgical instruments according to instructions for use, HSPA/AAMI standards, and hospital policy.
Decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation; perform applicable in-line function testing.
Wrap and containerize instrument sets for sterilization according to instructions for use.
Maintain Stryker-managed instrumentation lists and facilitate repairs, replacements, and instrument tracking according to hospital protocols.
Communicate with sterile processing and operating room leaders about equipment readiness and process improvements.
Pick and stage surgical case carts using surgeon preference cards, document missing instruments, and coordinate replenishment.
Manage postoperative put-backs, restocking, and inventory accuracy; communicate rapid-turnover and trauma case needs.
Support specialized inventory processes, including da Vinci or other inventory, RMA, and par-level monitoring.