OnSite Specialist - Leesburg, VA

Stryker•Columbia, VA

2d•Onsite

About The Position

The Endoscopy OnSite Specialist provides field-based support to surgical teams, helping ensure that equipment, processes, and information flow smoothly to support patient care. The role supports minimally invasive and related procedures by preparing and maintaining surgical equipment and disposable products, assisting operating room teams during procedures, and troubleshooting equipment issues. The position connects clinical teams, sterile processing departments, and Stryker service lines to support reliable operating room operations. Depending on the scope of assigned work, responsibilities may include setting up Stryker towers, booms, lights, and integrated suite systems; confirming equipment functionality and image routing; adjusting camera, monitor, and device settings during procedures; and providing immediate troubleshooting. The specialist also breaks down and stages equipment after procedures, cleans and disinfects components, restocks consumables, performs basic maintenance, and educates OR and SPD staff on product use and troubleshooting. Support for video conferencing, DICOM transfers, and EMR connectivity may be required where applicable. The role may also support sterile processing by reprocessing and managing surgical instrumentation in accordance with manufacturer instructions for use, HSPA/AAMI standards, and hospital policy. This can include decontaminating and assembling scopes, cameras, light cords, and power instruments; performing function tests; preparing sets for sterilization; maintaining instrumentation lists; and coordinating repairs, replacements, and tracking. Case cart and inventory work may include staging carts from surgeon preference cards, documenting missing instruments, replenishing supplies, managing postoperative put-backs, and communicating rapid-turnover or trauma-case needs. The specialist maintains detailed procedure, equipment-use, performance, and account records; stays current through training; and follows safety, facility, and privacy requirements, including patient confidentiality. The work requires flexible coverage, including rotating schedules, on-call, overnight, and weekend shifts, and may involve coverage at other accounts, regional travel, and occasional overnight travel.

Requirements

High school diploma or equivalent.
0+ years of related work experience.
Ability to work rotating schedules, including on-call, overnight, and weekend shifts, and arrive within 45 minutes when on call.
Ability to lift up to 50 pounds occasionally and 20 pounds frequently, and to stand, walk, bend, stoop, and use fine motor skills for extended periods.
Corrected visual acuity, color vision, mobility, and dexterity sufficient to identify and correct small inconsistencies in equipment or documentation.
Strong analytical, problem-solving, and time-management skills, including the ability to make independent decisions in high-pressure environments.
Ability to clearly explain and follow detailed guidelines and procedures.
Proficiency with basic computer applications such as Microsoft Office, along with strong interpersonal, verbal, written, and organizational skills.
Ability to travel and provide coverage at other accounts as needed, including occasional overnight travel.
CRCST certification within 6 months of hire for sterile processing work, as specified in the posting; annual renewal or continuing education is required.
For sterile processing work, ability to reprocess and manage instrumentation according to applicable instructions, standards, and hospital policy.

Nice To Haves

Bachelor’s or associate’s degree, or equivalent certifications.
At least 1 year of experience in customer service, technical assistance, clinical support, sterile workflow operations, or operating room environments.
Knowledge of anatomy, surgical procedures, and instrumentation.
Experience in operating room technical support or surgical services.
Familiarity with minimally invasive procedures such as laparoscopy, arthroscopy, cystoscopy, and hysteroscopy.
Excellent communication and troubleshooting skills.
Familiarity with surgical supply chain or sterile processing workflows.

Responsibilities

Prepare, manage, and maintain surgical equipment and disposable products to ensure equipment is available, functional, and ready before procedures.
Support operating room teams during procedures by anticipating device needs and making timely equipment adjustments.
Troubleshoot routine and complex equipment issues using independent judgment.
Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners.
Maintain accurate documentation of procedures, equipment usage, monthly performance metrics, and account updates.
Stay current on Stryker equipment, disposable products, and new technologies, and educate clinical staff on product use.
Follow safety, facility, and privacy standards, including patient confidentiality requirements.
Provide flexible coverage, including rotating schedules, on-call, overnight, and weekend shifts, and support other accounts as needed.
Set up Stryker towers, booms, lights, and integrated suite systems according to surgeon preferences.
Confirm equipment functionality and image routing before procedures and adjust camera, monitor, and device settings during procedures.
Provide immediate troubleshooting of endoscopy and integration systems.
Break down and stage Stryker equipment after procedures; clean and disinfect towers and components, restock consumables, and perform basic maintenance.
Support video conferencing, DICOM transfers, and EMR connectivity where applicable.
Reprocess and manage surgical instrumentation according to instructions for use, HSPA/AAMI standards, and hospital policy.
Decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation; perform in-line function testing; and prepare sets for sterilization.
Maintain and update Stryker-managed instrumentation lists and facilitate repairs, replacements, and instrument tracking.
Communicate with SPD and OR leaders about equipment readiness and process improvements.
Pick and stage surgical case carts using surgeon preference cards; document missing instruments and coordinate replenishment.
Manage postoperative put-backs, restocking, and inventory accuracy, and communicate rapid-turnover and trauma-case needs.
Support specialized inventory processes, including da Vinci or other inventory, RMA, and par-level monitoring.