OnSite Specialist - Iowa City, IA

Stryker•Iowa City, IA

6d•Onsite

About The Position

As an Endoscopy OnSite Specialist, you will support surgical teams by managing the transportation, reprocessing, and high-level disinfection (HLD) of flexible endoscopes and TEE probes in accordance with hospital policy and ANSI/AAMI standards. The role helps ensure equipment, processes, and workflows run smoothly to support patient care. The position is field-based and includes travel to provide coverage at other accounts as needed. The specialist transports scopes and probes between procedural areas and reprocessing sites; performs leak testing, manual cleaning, and automated or manual HLD; validates and documents HLD cycles and labeling; and returns processed equipment to designated storage locations. The role also includes communicating with clinical departments, maintaining detailed records, staying current on Stryker equipment and products, and educating clinical staff on product use. The position requires flexible coverage, including rotating schedules, on-call, overnight, and weekend shifts. On-call staff must be ready to arrive within 45 minutes. Occasional overnight travel may be required. Candidates must be able to meet the stated physical and visual demands of the role.

Requirements

High school diploma or equivalent.
0+ years of related work experience.
Ability to work rotating schedules, including on-call, overnight, and weekend shifts.
When on call, ability to be ready to arrive within 45 minutes.
Ability to lift up to 50 lbs occasionally and 20 lbs frequently.
Ability to stand, walk, bend, stoop, and use fine motor skills for extended periods.
Corrected visual acuity, color vision, mobility, and dexterity sufficient to identify and correct small inconsistencies in equipment or documentation.
Strong analytical, problem-solving, and time-management skills, including the ability to make independent decisions in high-pressure environments.
Ability to clearly explain and follow detailed guidelines and procedures.
Proficiency with basic computer applications such as Microsoft Office.
Strong interpersonal, verbal, written, and organizational skills.
Ability to travel and provide coverage at other accounts as needed, including occasional overnight travel.
CER certification required within six months of hire or as required by state legislation, with ongoing annual continuing education.

Nice To Haves

Bachelor’s or Associate’s degree, or equivalent certifications.
At least 1 year of experience in customer service, technical assistance, clinical support, sterile workflow operations, or operating room environments.
Knowledge of anatomy, surgical procedures, and instrumentation.

Responsibilities

Safely transport flexible scopes and probes between procedural areas and reprocessing sites.
Perform leak testing, manual cleaning, and automated or manual high-level disinfection (HLD) of scopes and probes.
Promptly return processed scopes and probes to their designated storage locations.
Maintain communication with clinical departments regarding instrument availability.
Validate and document HLD cycles and labeling.
Maintain accurate records of procedure information, equipment usage, monthly performance metrics, and account updates.
Stay current through ongoing training and maintain working knowledge of Stryker equipment, disposable products, and new technologies.
Educate clinical staff on product use.
Follow safety, facility, and privacy standards, including patient confidentiality requirements.
Maintain a professional appearance, work ethic, and customer-focused mindset.
Provide flexible coverage, including rotating schedules, on-call, overnight, and weekend shifts.
Support other accounts within and outside the region as needed, including through travel.