Onsite Service Tech II - IFR

Vallen Distribution Inc. • Houston, TX

6d • Onsite

About The Position

The Onsite Service Technician II works in Vallen’s Safety Services group, focused on Instrument, Fire, and Respiratory services. The role performs scheduled inspections, testing, maintenance, and repairs of safety equipment for established customers. Service may take place indoors or in the field, including potentially hazardous plant environments and work in varying weather and during day or night operations.

The technician provides customer service, documents service work accurately and promptly, and ensures customers receive required documentation. The position may also support shipping and receiving and warehouse order fulfillment. It requires maintaining assigned company assets and keeping relevant certifications and licenses current.

Requirements

• High school diploma or GED.
• At least two related manufacturer or state certifications.
• One to three years of related experience.
• Experience inspecting, testing, maintaining, and repairing life-safety equipment.
• Ability to repair and service equipment sold by Vallen.
• Mechanical aptitude and proficiency with hand tools.
• Strong communication skills.
• Current motor vehicle license and a good driving record.
• Commercial Driver’s License if carrying hazardous-material loads.
• Ability to complete equipment repairs and maintenance accurately and in a timely manner.
• Ability to read, write, and understand English-language operational, process, and quality instructions.
• Maintain minimum productivity of 95% within 60 days.
• Able to lift items weighing up to 55 pounds occasionally; climb stairwells up to 15 levels and ladders up to 24 feet; walk at a normal pace for up to 15 continuous minutes; stand for 8–10 hours; and bend, climb, and stoop as needed.
• Able to work in varying indoor and outdoor conditions, including climatic weather and potentially hazardous plant environments, using appropriate precautions and equipment.

Responsibilities

• Conduct service calls and identify equipment discrepancies.
• Inspect, test, maintain, and repair life-safety equipment, including fire extinguishers, fire hose, gas detection monitors, respiratory equipment, fall protection equipment, and safety shower and eyewash units.
• Prepare accurate and timely Technician Worksheets (TWS), reports, and testing and repair documentation, and submit documentation for invoicing.
• Ensure customers receive all required copies of service documentation.
• Apply basic knowledge of regulatory standards relevant to assigned duties, including state, OSHA, and NFPA regulations, NFPA guidelines, and Vallen SOPs.
• Always follow safe work practices.
• Assist with shipping and receiving, unloading trucks, checking in merchandise, matching purchase orders to sales orders, and distributing items to sales associates for processing.
• Maintain proper care of company assets in accordance with Vallen policies.
• Assist warehouse personnel with order fulfillment when needed.
• Provide assistance, advice, and training to Vallen associates and plant personnel.
• Keep certifications and licenses current and renew them through required continuing education.
• Pass all test requirements for approval to work offshore, if applicable.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with discretionary company matching for U.S. positions.
• Employer-paid basic life insurance.
• Employer-paid short-term and long-term disability benefits and parental leave.
• Health care and dependent care flexible spending accounts.
• Paid vacation and sick time.
• Paid holidays, including scheduled and floating holidays.
• Employee Assistance Program.
• Employee Resource Groups.
• Tuition reimbursement program.
• Employee referral program.
• Safety shoe and safety glasses reimbursement, based on position.
• Employee discounts through BenefitHub.
• Advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED