Onsite Medicaid Eligibility Representative $500 Sign-On Bonus!

Revenue Group•Parma, OH

1d•Onsite

About The Position

Hospital Referral Services has an opening in the Cleveland area for self-motivated professionals to join their growing team. This role involves screening patients bedside in a hospital setting to determine their eligibility for assistance programs like Medicaid and charity care. The goal is to help guide patients through the Medicaid process so they can focus on recovery. The company has been voted a Top Workplace for 5 consecutive years.

Requirements

Previous customer service experience preferred.
Must have basic computer skills.
Must be able to multitask.
Must have reliable transportation.
Good attendance and dependability are essential.
Successful completion of drug and background test required.
Annual Flu shots and TB testing required.
One week of classroom training, covering HIPAA regulations, Revenue Group procedures, role-playing, objections, systems, and procedures.

Nice To Haves

High volume of walking and standing. (70% - 80% of your shift)

Responsibilities

Reviewing the hospital work queue or census to identify uninsured patients.
Screening/Interviewing patient’s bedside in a hospital setting to determine possible eligibility for any assistance programs available including Medicaid and charity.
Completing applications for Medicaid benefits and charity programs as needed.
Maintaining a positive working relationship with co-workers, hospital staff and patients.
Abiding by HIPAA rules and regulations to protect patients’ privacy.
Meeting production goals and objectives as assigned by hospital and management on a monthly basis.
Maintaining confidentiality of account information at all times.