Part-Time Onsite Medicaid Eligibility Representative

Revenue Group•Columbus, OH
•Onsite

About The Position

Hospital Referral Services (HRS) is seeking an Onsite Medicaid Screening Representative at Ohio Health Doctor's Hospital. HRS helps uninsured or underinsured patients identify and apply for assistance programs, including Medicaid, when unexpected medical events occur. This role involves screening patients bedside to determine their eligibility for various programs and guiding them through the application process. The company has been recognized as a Top Workplace for five consecutive years.

Requirements

  • Previous customer service experience preferred.
  • Must have basic computer skills.
  • Must be able to multitask and type minimum 40 WPM
  • Must have reliable transportation.
  • Good attendance and dependability are essential.
  • Successful completion of drug and background test is required.
  • Annual Flu shots and TB testing is required
  • Must have availability to work some holidays.

Responsibilities

  • Review the hospital work queue or census to identify uninsured patients that are admitted to the Emergency Room.
  • Screen/Interview patient’s bedside in hospital setting to determine possible eligibility for any assistance programs available including Medicaid and charities.
  • Complete applications for Medicaid benefits and charity programs as needed.
  • Maintain a positive working relationship with co-workers, hospital staff, and patients.
  • Abide by HIPAA rules and regulations to protect patient’s privacy.
  • Meet production goals and objectives as assigned by hospital and management on a monthly basis.
  • Maintain confidentiality of account information at all times.

Benefits

  • PTO
  • Birthday holiday (paid)
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