Part-Time Onsite Medicaid Eligibility Representative

Revenue Group•Columbus, OH

9d•Onsite

About The Position

Hospital Referral Services (HRS) helps uninsured or underinsured patients identify assistance programs they may qualify for and guides them through the Medicaid process. The Onsite Medicaid Eligibility Representative works at OhioHealth Grant Medical Center’s Emergency Room, screening patients and completing applications for Medicaid and charity programs. This is a part-time onsite position paying $17.50 per hour, scheduled Saturdays and Sundays from 2:00 p.m. to 10:30 p.m. The role involves substantial walking and standing, approximately 70%–80% of the shift. The position requires availability to work some holidays. Part-time employees are offered PTO and a paid birthday holiday. HRS reports that employees voted it a Top Workplace five years in a row.

Requirements

Previous customer service experience is preferred.
Basic computer skills.
Ability to multitask and type at a minimum of 40 WPM.
Reliable transportation.
Good attendance and dependability.
Successful completion of a drug test and background test.
Annual flu shots and TB testing are required.
Availability to work some holidays.

Nice To Haves

Previous customer service experience.

Responsibilities

Review the hospital work queue or census to identify uninsured patients admitted to the Emergency Room.
Screen and interview patients at bedside in the hospital to determine possible eligibility for assistance programs, including Medicaid and charities.
Complete applications for Medicaid benefits and charity programs as needed.
Maintain positive working relationships with co-workers, hospital staff, and patients.
Follow HIPAA rules and regulations to protect patient privacy.
Meet monthly production goals and objectives assigned by the hospital and management.
Maintain confidentiality of account information at all times.