Part-Time Onsite Medicaid Eligibility Representative

Revenue Group•Columbus, OH

8d•Onsite

About The Position

Hospital Referral Services (HRS) helps uninsured and underinsured hospital patients identify assistance programs and guides them through the Medicaid process. The Onsite Medicaid Eligibility Representative works at OhioHealth Grant Medical Center’s Emergency Room, screening patients at bedside to identify potential eligibility for Medicaid and charitable assistance and completing applications as needed. This part-time position pays $17.50 per hour and is scheduled Saturdays and Sundays from 2:00 p.m. to 10:30 p.m. The role involves substantial walking and standing, accounting for 70%–80% of the shift. Employees must be available to work some holidays. Part-time staff receive PTO and a paid birthday holiday.

Requirements

Basic computer skills.
Ability to multitask and type at a minimum of 40 words per minute.
Reliable transportation.
Good attendance and dependability.
Successful completion of a drug test and background check.
Annual flu shots and TB testing are required.
Availability to work some holidays.

Nice To Haves

Previous customer service experience preferred.

Responsibilities

Review the hospital work queue or census to identify uninsured patients admitted to the Emergency Room.
Screen and interview patients at bedside in the hospital to determine potential eligibility for assistance programs, including Medicaid and charitable programs.
Complete applications for Medicaid benefits and charity programs as needed.
Maintain positive working relationships with coworkers, hospital staff, and patients.
Follow HIPAA rules and regulations to protect patient privacy.
Meet monthly production goals and objectives assigned by the hospital and management.
Maintain confidentiality of account information at all times.