Medicaid/CharityCare Eligibility Representative

Panacea Healthcare Solutions, LLC•Hackensack, NJ

2h•$20 - $25

About The Position

The KA Consulting Services division of Panacea Healthcare Solutions assists hospitals and healthcare systems with governmental and commercial reimbursement, with a focus on optimizing revenue and achieving compliance. Panacea is seeking a Medicaid/CharityCare Eligibility Representative to work at client facilities with patients applying for financial assistance. The representative helps applicants determine eligibility for Medicaid or Charity Care, gathers and verifies financial information, maintains case records, and follows up to complete applications within required timeframes.

Requirements

High school diploma or GED.
Be ambitious and self-directed in a fast-paced environment and able to perform in a high-volume, multitasking setting.
Be trustworthy, professional, detail-oriented, and goal-oriented.
Have exceptional customer service skills and excellent verbal and written communication skills.
Be able to learn and work with Medicaid eligibility regulations.

Nice To Haves

Bachelor’s degree.
Knowledge of Medicaid and Charity Care programs.
Experience working in a hospital setting.
Ability to speak and read Spanish.

Responsibilities

Assist patients in applying for Medicaid or Charity Care financial assistance on behalf of client facilities.
Interview patients or authorized representatives by phone or in person to gather information and determine eligibility for medical benefits.
Obtain, verify, and calculate income and resources to determine financial eligibility.
Document case records using automated systems.
Follow up with applicants to obtain accurate and complete information within strict timeframes.
Complete and follow up on forms related to Medicaid and Charity Care eligibility.
Perform additional tasks related to the position as assigned.