Onsite Maintenance Technician
About The Position
The Build-to-Rent Onsite Maintenance Technician maintains the physical integrity, safety, and appearance of an assigned community. The role supports a clean, secure, and well-maintained environment for residents, visitors, and team members by completing maintenance requests promptly and performing proactive property upkeep. As an onsite representative, the technician contributes to resident satisfaction, retention, and operational excellence through responsive service and quality workmanship. The position requires technical maintenance skills, strong customer service, and the ability to work independently in a fast-paced residential environment. The technician performs routine and preventive maintenance, inspects buildings and equipment, completes work orders, responds to emergencies, and communicates with residents and internal teams about service requests. The role also supports property presentation, unit turns, safety and compliance, training, and other operational initiatives as assigned.
Requirements
- High school diploma or equivalent.
- Prior maintenance experience.
- Strong technical aptitude across multiple maintenance disciplines.
- Ability to troubleshoot and resolve maintenance issues independently.
- Strong customer service and communication skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Ability to work independently and as part of a team.
- Valid driver's license and reliable transportation.
- Ability to perform physically demanding work in varying environments.
- Ability to communicate effectively in English, verbally and in writing.
Nice To Haves
- Technical or trade school certification.
- Experience in residential maintenance or property management environments.
- Experience with HVAC, plumbing, electrical, and general maintenance repair work.
- Certified Pool Operator (CPO) certification.
- HVAC certification.
- Certified Apartment Maintenance Technician (CAMT) certification.
Responsibilities
- Perform routine and preventive maintenance, including HVAC, plumbing, electrical, appliance repair, and general maintenance.
- Inspect buildings, systems, and equipment to identify maintenance needs and safety concerns.
- Complete work orders accurately and efficiently while minimizing disruption to residents.
- Respond promptly and professionally to emergency maintenance requests.
- Serve as an onsite point of contact for resident maintenance issues and service requests.
- Communicate work-order status and resolution timelines clearly and professionally to residents.
- Collaborate with onsite and centralized teams to resolve service requests in a timely manner.
- Build positive resident relationships and maintain courteous, service-oriented interactions.
- Maintain the cleanliness and appearance of common areas, amenities, and exterior grounds.
- Assist with unit turns, including cleaning, painting, minor repairs, and move-in readiness preparation.
- Maintain and properly store tools, materials, and equipment.
- Follow safety procedures, company policies, and applicable regulations; report hazards or safety concerns promptly.
- Participate in required training and support training compliance, maintenance standards, and operational initiatives.
- Act as the onsite maintenance representative for the assigned build-to-rent community.
- Perform other duties as assigned by a supervisor or leadership.
Benefits
- 5% 401(k) match.
- Wellness credits that reduce healthcare costs.
- Up to 160 hours of PTO annually for full-time employees.
- Career growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
