Onsite Maintenance Technician

Brookfield Properties•Cincinnati, OH

2d•Onsite

About The Position

The Build-to-Rent Onsite Maintenance Technician maintains the physical integrity, safety, and overall appearance of an assigned community. The role supports a clean, secure, and well-maintained living environment through timely completion of maintenance requests and proactive property upkeep. As an onsite representative, the technician supports resident satisfaction, retention, and operational excellence through responsive service and quality workmanship. The position requires technical maintenance skills, strong customer service, and the ability to work independently in a fast-paced residential environment. The technician performs routine and preventive maintenance, conducts inspections, completes work orders, responds to emergencies, and communicates with residents about service requests. The role also includes maintaining common areas and grounds, assisting with unit turns, maintaining tools and equipment, following safety and compliance requirements, and supporting training and operational initiatives. On-call, overtime, or extended hours may be required based on business needs, including evenings and weekends. Work may involve travel between properties within an assigned region.

Requirements

High school diploma or equivalent.
Prior maintenance experience.
Strong technical aptitude across multiple maintenance disciplines.
Ability to troubleshoot and resolve maintenance issues independently.
Strong customer service and communication skills.
Ability to manage multiple tasks in a fast-paced environment.
Strong attention to detail and organizational skills.
Ability to work independently and as part of a team.
Valid driver’s license and reliable transportation.
Ability to perform physically demanding work in varying environments.
Ability to communicate effectively in English, verbally and in writing.
Ability to perform physical maintenance tasks, including standing, walking, bending, kneeling, crouching, crawling, climbing ladders or stairs, and handling tools and equipment.
Ability to lift, carry, push, and/or pull materials and equipment weighing up to 50 pounds or more, with or without assistance.

Nice To Haves

Technical or trade school certification.
Experience in residential or property management environments.
Experience with HVAC, plumbing, electrical, and general maintenance repair work.
CPO (Certified Pool Operator).
HVAC certification.
CAMT (Certified Apartment Maintenance Technician).

Responsibilities

Perform routine and preventive HVAC, plumbing, electrical, appliance, and general maintenance and repairs.
Inspect buildings, systems, and equipment to identify maintenance needs and safety concerns.
Complete work orders accurately and efficiently while minimizing disruption to residents.
Respond promptly and professionally to emergency maintenance requests.
Serve as an onsite contact for resident maintenance issues and service requests; communicate work order status and expected resolution timelines.
Collaborate with onsite and centralized teams to resolve service requests and build positive resident relationships.
Maintain cleanliness and appearance of common areas, amenities, and exterior grounds.
Assist with unit turns, including cleaning, painting, minor repairs, and move-in readiness preparation.
Maintain and properly store tools, materials, and equipment.
Follow safety procedures, company policies, applicable regulations, maintenance standards, and operational guidelines; report hazards promptly.
Participate in required training and support training compliance and operational initiatives.
Act as the onsite maintenance representative for the assigned Build-to-Rent community.
Perform other duties as assigned by a supervisor or leadership.