Onsite Leasing Agent - Lease-Up Specialist

Kysin • Wilmington, NC

9d • Onsite

About The Position

A growing owner-operator of build-to-rent communities is hiring a high-energy, results-driven Onsite Leasing Agent to lead lease-up efforts for a new townhome build-to-rent community in Wilmington, North Carolina. This is not a stabilized-property leasing position. It is a lease-up mandate. The successful candidate will be the primary driver of traffic generation, tour conversion and closing velocity during the community’s initial fill period, and will continue to own leasing performance through stabilization. This is a commission-eligible sales role for someone who thinks like a closer, not a gatekeeper.

Requirements

• Active North Carolina real estate license in good standing. This is a non-negotiable requirement for this position.
• Minimum 2 years of lease-up-specific experience in new construction, build-to-rent or single-family and townhome rental lease-up. General stabilized-property leasing experience alone does not satisfy this requirement.
• Must reside in or be willing to relocate to the greater Wilmington, NC area prior to start. This is a fully onsite role with no remote flexibility.
• Working familiarity with the Wilmington, NC rental market: competitive set, pricing dynamics, seasonal demand patterns and local renter profile.
• Comfort working in a fast-paced, target-driven, unstabilized-community environment.
• Strong verbal and written communication skills, and the ability to build rapport quickly with prospective residents.
• Working knowledge of Fair Housing laws and the ability to lease in full compliance with federal, state and local regulations.
• Reliable transportation and the ability to work the required weekend-inclusive schedule.
• Yardi, for leasing, applications and reporting
• HubSpot, for lead management and CRM follow-up
• RingCentral, for phone and communications
• Power BI, for leasing pacing dashboards and reporting

Nice To Haves

• Experience with townhome product specifically, including multi-level unit tours and exterior and grounds presentation.
• A history of exceeding leasing velocity goals in a commission-based structure.
• An existing local network or referral relationships within the Wilmington market.
• Familiarity with digital lead generation tools: ILS platforms, social media leasing campaigns and CRM follow-up systems.

Responsibilities

• Own the leasing funnel from first point of contact through signed lease: inquiry, tour, application, approval and move-in.
• Drive lease-up pace against a defined absorption schedule and escalate pacing risk proactively.
• Proactively source prospects beyond passive inbound leads: local business partnerships, community events, corporate relocation outreach, referral programs, social media presence and grassroots marketing specific to the Wilmington market.
• Identify and test creative, low-cost traffic-driving tactics appropriate for a new community that does not have an established reputation yet.
• Partner with the marketing and regional team to flag what is converting and what is not, in real time.
• Convert tours into signed leases through a consultative, high-energy sales approach rather than order-taking.
• Handle objections on price, timing and competing communities with confidence, and offer creative, policy-compliant solutions to get deals across the line.
• Maintain accurate, timely CRM and guest card documentation on every prospect touchpoint.
• Ensure every lease, application and screening decision complies with Fair Housing, FCRA and company policy.
• Maintain licensure requirements and complete required continuing education.
• Escalate any fair housing, applicant dispute or legally sensitive situation to the SVP of Operations immediately rather than resolving it independently.
• Maintain model units, the leasing office and community common areas in show-ready condition at all times.
• Coordinate with construction and turnover teams to ensure units are tour-ready and move-in-ready on schedule.
• Provide regular leasing activity reports on a daily or weekly cadence: traffic, tours, applications, approvals, denials and closed leases.
• Flag pacing gaps, competitive pricing intelligence and market feedback that could affect lease-up strategy.

Benefits

• Commission-eligible sales role
• Competitive hourly base commensurate with experience
• Per-lease commission structure built to reward volume and speed-to-lease during the lease-up period
• Full-time hours
• Generous annual holiday pay
• PTO
• Medical
• Dental
• Vision
• Flexible spending accounts
• Commuter accounts
• Health savings accounts
• Life and AD&D insurance
• Disability
• Critical Illness
• Accident
• Hospital Indemnity
• Identity Protection
• Legal Services
• Pet Wellness

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed