Online Store Support - FT

Goodwill of the Olympics and Rainier Region•Auburn, WA
•Onsite

About The Position

Goodwill is seeking a full-time Online Store Support employee at its Auburn, Washington store. This is an onsite, non-remote position paying $17.13 per hour. The role sorts and selects items from store product flow that are suitable for online sales, coordinating with staff to send appropriate items to E-Sales and ensure accurate tracking, packing, and shipping. The employee works collaboratively with teammates to meet store goals and has no supervisory responsibilities. Goodwill's mission is to help people reach their fullest potential through education, job placement, and career pathway services. The organization emphasizes equity, diversity, and inclusion and welcomes applicants from diverse backgrounds, including people with disabilities or other disadvantages. Employees must be able to perform the essential job functions with or without reasonable accommodation.

Requirements

  • Knowledge of popular secondhand items for sale in online marketplaces.
  • Organizational skills, attention to detail, and ability to prioritize multiple tasks.
  • Reliability and ability to work a flexible schedule based on business needs.
  • Ability to work effectively both as part of a team and independently.
  • Demonstrated cultural competence, including the awareness, attitude, knowledge, willingness, and skills to work effectively with a culturally and demographically diverse population.
  • Analytical, judgment, decision-making, and communication skills.
  • Coaching, leadership, and interpersonal skills, including the ability to build understanding and consensus.
  • Self-motivation, resourcefulness, creativity, integrity, problem-solving ability, a positive approach, and ability to build effective working relationships.
  • Desire to succeed and reliably attend scheduled shifts.
  • High school diploma or GED preferred, but not required.

Nice To Haves

  • Previous experience selling items online.
  • Collectibles, apparel, and electronics product knowledge.
  • Antique store experience.
  • Prior supervisory experience is helpful as an indication of product knowledge and ability to work in a non-supervisory role through peer partnerships and teamwork.

Responsibilities

  • Sort and select online-appropriate items from store product flow.
  • Work with staff to ensure collectible and online-appropriate items are sent to E-Sales weekly.
  • Accurately track, pack, and ship items.
  • Work with teammates to meet store goals.
  • Perform other duties as assigned.

Benefits

  • Medical, vision, and dental insurance for employees, with Goodwill paying a portion of the employee premium; dependent coverage is available at the employee's cost.
  • Accident and life insurance options.
  • 401(k) retirement plan.
  • Vacation: 80 hours annually for employees with 1–4 years of service.
  • 10 paid holidays annually.
  • Eight days of prorated sick leave annually.
  • Access to childcare benefits through Upwards.
  • Parental leave covered by sick or vacation hours.
  • Merchandise discounts for all employees.
  • Career growth opportunities and promotion from within.
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