Online Merchandising Analyst

Lowe's Home Centers•Mooresville, NC

2d•Onsite

About The Position

The Online Merchandising Analyst partners with Merchants to execute omnichannel product decisions and provides analytical and strategic support for product category strategy. The role reviews category performance, identifies opportunities for sales and margin growth, and serves as a liaison with cross-functional support teams. For merchandising matters, the analyst is a primary point of contact for suppliers, stores, and internal support communities, providing input based on category knowledge. The role also supports onboarding suppliers and vendors, setting up items, and maintaining accurate cost and stocking information. This position is based at Lowe’s headquarters in Mooresville, North Carolina. The corporate office provides opportunities to collaborate and includes amenities such as walking areas, food and coffee, a workout facility, and health check-ups.

Requirements

At least 2 years of experience in retail or merchandising.
Experience using Microsoft Office, including Word, Excel, Outlook, and PowerPoint.

Nice To Haves

Bachelor’s degree in business, analytics, or a related field.

Responsibilities

Partner with the Merchant or Online Merchant to plan, prepare, and execute business activities, including developing product insights, performance metrics, and presentations for events such as Vendor Forums, Shark Tank, RVP Walks, and Product Line Reviews.
Review and analyze store and online category performance and recommend ways to improve product profitability and optimization.
Create reporting and recommendations from data, metrics, and analysis to provide insights into product or category performance, as requested by the Merchant.
Support Product Line Reviews by compiling financial targets and partnering with internal teams on successful execution.
Analyze inventory and identify opportunities to improve inventory health.
Support the Merchant in preparing for vendor negotiations and provide ongoing support for the negotiation process.
Build and maintain partnerships with Merchants, vendors, stores, the online business, and internal support communities; serve as a point of contact for these groups.
Collaborate with internal teams on new item setup and maintenance and assist with new vendor setup and maintenance.
Maintain accurate product data in Lowe’s designated software systems, including product costs, vendor agreements, and stocking information.
Review content to confirm new assortments, planograms, item descriptions, and product specifications are correct for in-store and online channels, partnering with support teams to follow protocols and standards.
Partner with cross-functional teams to resolve vendor or product concerns raised by stakeholders, including online purchase orders, Executive Customer Support issues, and in-store product concerns.
Ensure category promotional activity is accurate and aligns with the agreed strategy and timelines.
Maintain working knowledge of Lowe’s policies and procedures, industry standards, and compliance needs for assigned product areas.