Online Hotel Reservationist – Fully Remote

Destination Careers•Florida, FL

5d•$40,000 - $65,000•Remote

About The Position

We are seeking a highly organized and detail-oriented Online Hotel Reservationist to assist clients with hotel and resort bookings, manage reservation details, and ensure an accurate and smooth booking process. The role supports clients in finding suitable accommodations and provides personalized service throughout the booking process. This is a fully remote position for someone who enjoys hospitality, customer service, and helping clients plan memorable travel experiences.

Requirements

Previous experience in hotel booking, hospitality, or customer service is preferred.
Excellent communication skills and a client-focused attitude.
Strong attention to detail and the ability to manage multiple bookings at once.
Proficiency with online systems, booking platforms, and digital communication tools.
Ability to work independently in a remote environment.
Must be at least 18 years old and have access to a computer and reliable internet.
Interest in travel and helping others plan comfortable, memorable stays.

Responsibilities

Assist clients with booking hotels, resorts, and other accommodations through online platforms.
Research and recommend lodging options based on destination, budget, and client preferences.
Process reservations, updates, and modifications accurately and efficiently.
Maintain organized records of bookings, client requests, and confirmations.
Communicate professionally with clients and supplier partners via email, phone, and chat.
Stay informed about hotel promotions, cancellation policies, and destination trends.
Collaborate with team members to support client satisfaction throughout the booking process.