Fully Remote | Hotel Booking Assistant

Aisles & Abroad•California, CA

1d•Remote

About The Position

We are seeking detail-oriented and customer-focused individuals to join our team as a Hotel Booking Specialist. This fully remote, entry-level role supports clients with researching accommodations, coordinating reservations, and ensuring accurate booking details for a smooth travel experience. No prior travel experience is required. Structured onboarding and ongoing training are provided. The role involves researching and selecting hotels according to client preferences and travel needs, coordinating and confirming reservations, responding to questions about availability, pricing, and amenities, and maintaining accurate booking records and client communications. The specialist also provides follow-up support before arrival and after a stay as needed.

Requirements

Strong written and verbal communication skills.
Excellent attention to detail and organizational abilities.
Comfort using online booking systems and digital tools.
Ability to work independently in a remote environment.

Nice To Haves

Customer service, hospitality, or administrative experience is helpful but not required.

Responsibilities

Assist clients with researching and selecting hotel accommodations based on preferences and travel needs.
Coordinate and confirm hotel reservations, including dates, room types, and guest details.
Respond to client inquiries regarding availability, pricing, and property amenities.
Review booking information for accuracy and completeness.
Maintain organized records of reservations and client communications.
Provide follow-up support prior to arrival and after a stay as needed.