Online Hotel and Resort Reservationist | Entry Level – Remote

Destination Careers•Georgia, GA
•$30,000 - $60,000•Remote

About The Position

Destination Knot is a travel planning company that curates hotel and resort stays to match clients’ preferences, budgets, and lifestyles. The company is hiring an entry-level Online Hotel and Resort Reservationist to assist clients with hotel research, reservations, and travel support. No previous travel industry experience is required, and training is provided. This is a remote position with flexible scheduling options. The reservationist works independently as part of a collaborative team and provides customer service through phone, email, and messaging platforms.

Requirements

  • Strong communication and customer service skills.
  • Basic computer proficiency and willingness to learn booking systems.
  • High attention to detail and ability to stay organized.
  • Positive attitude, professionalism, and reliability.
  • At least 18 years old, with access to a computer and stable internet connection.
  • Passion for travel and helping others.

Responsibilities

  • Assist clients with booking hotels and resorts for personal and group travel.
  • Research and recommend accommodations based on client preferences.
  • Confirm reservations and provide clients with booking details and documentation.
  • Handle questions, special requests, and reservation changes professionally.
  • Learn to use booking platforms and supplier tools efficiently.
  • Provide customer service via phone, email, and messaging platforms.
  • Stay informed about destination trends, hotel features, and current travel promotions.

Benefits

  • Travel industry training and onboarding support.
  • Access to exclusive travel perks and hotel discounts.
  • Opportunities for growth and advancement.
  • Supportive team culture and ongoing mentorship.
  • Flexible scheduling options.
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