Online Service & Booking Coordinator | Remote

Destination Careers•Maryland, MD

6d•$35,000 - $70,000•Remote

About The Position

We are a travel planning company that designs customized experiences for individuals, couples, families, and groups, including cruises, resorts, and multi-destination itineraries. The Online Booking Specialist supports clients by researching and securing travel reservations, such as accommodations, flights, and vacation packages. This is a remote, work-from-home position for an organized, service-oriented person who enjoys working online and is passionate about travel.

Requirements

Excellent communication and interpersonal skills.
Strong attention to detail and time management abilities.
Comfort using online platforms and digital tools.
Self-motivated and dependable, with the ability to work independently.
Must be at least 18 years old and have a computer and reliable internet connection.
Passion for travel and commitment to great customer experiences.

Nice To Haves

Experience in travel, hospitality, or customer service.

Responsibilities

Assist clients with booking hotels, resorts, flights, cruises, and vacation packages.
Manage booking logistics through online supplier platforms.
Communicate with clients by phone, email, or chat to understand their needs and provide tailored options.
Respond to booking inquiries, changes, and support requests in a timely and professional manner.
Maintain accurate records of client information, preferences, and reservations.
Stay up to date with travel promotions, supplier offerings, and destination trends.
Provide a smooth and supportive booking experience from start to finish.