One Chase Branch Event Strategy Manager - Vice President

JPMorgan Chase & Co. • Columbus, OH

14d • $123,500 - $185,000

About The Position

As a One Chase Branch Event Strategy Manager within Consumer Banking, you will lead the strategy, development, and execution of the Branch-Hosted Client Events Program—an annual series of high-impact experiences designed to deepen client relationships, engage priority prospects, and reinforce the branch as a trusted destination for guidance and community connection. You will translate business priorities into a cohesive event portfolio, mobilize partners across the firm, and ensure programs deliver a consistent, differentiated client experience with measurable relationship outcomes.

The role involves setting the program vision and annual roadmap, managing a portfolio of at least six annual programs, and leading end-to-end event planning and execution. You will develop scalable systems and operating models for invitations and local branch delivery, collaborate with senior and cross-functional partners, develop relevant content and talent, establish governance and accountability, and measure outcomes to improve future programming. Success includes delivering high-quality events on time, within budget, and in accordance with risk and control requirements, while achieving strong participation, positive feedback, and measurable follow-up and relationship outcomes.

Requirements

• Significant experience in strategy, integrated communications, experiential marketing, client engagement, event programming, or a related field.
• Demonstrated ability to translate broad business objectives into executable plans and deliver complex, high-visibility initiatives.
• Strong executive presence and influence, with a record of building alignment and securing support across senior, cross-functional stakeholders.
• Excellent judgment, writing, presentation, and facilitation skills, including the ability to simplify complex topics for varied audiences.
• Highly organized and comfortable managing multiple workstreams, deadlines, budgets, and dependencies in a fast-paced environment.
• Data-oriented approach to defining success, evaluating outcomes, and continuously improving the client experience.
• Strategic and entrepreneurial; collaborative and persuasive; client-focused; disciplined in execution; comfortable operating through ambiguity; and able to connect enterprise priorities with practical, market-level delivery.

Nice To Haves

• Knowledge of financial services, branch operations, risk and controls, or client relationship management.

Responsibilities

• Establish the program vision, annual roadmap, priority audiences, event themes, and success measures in alignment with Consumer Banking and firmwide objectives.
• Develop and manage a calendar of at least six annual programs, balancing national consistency with local relevance and timely business, financial wellness, cybersecurity, and community topics.
• Partner with the CCB events team to develop event concepts, agendas, speakers, formats, venues, livestream or hybrid delivery, communications, guest experience, budgets, risk reviews, and post-event follow-up.
• Work with technology, Consumer Banking, and the CCB events team to build a scalable invitation platform for branches to invite clients, customers, and prospects.
• Build relationships with senior leaders and partners across the branch network, communications, marketing, events, digital, legal, compliance, controls, community, wealth management, and business banking to align priorities, clarify roles, and secure resources.
• Create a scalable operating model, toolkits, and planning cadence that enable local teams to identify audiences, host effectively, and convert events into meaningful client conversations.
• Identify speakers and moderators, shape audience-relevant programming, and prepare leaders with briefs, talking points, and other event materials.
• Establish decision rights, milestones, issue escalation, and reporting across multiple concurrent events and stakeholder groups.
• Track registrations, attendance, audience mix, satisfaction, follow-up activity, referrals, and relationship outcomes; use insights to improve future programming and demonstrate impact.

Benefits

• Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation in the form of cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed