Oncology Territory Account Specialist, Hematology – San Antonio

Novartis•San Antonio, TX

5d•$81,200 - $245,700•Remote

About The Position

This field-based and remote role supports key accounts in an assigned geography. The Territory Account Specialist serves as the primary point of contact for accounts and health care providers, building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement and involves clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omni-channel engagement. The hired candidate must reside within the territory or within a reasonable daily commuting distance of 50 miles from its border and be able to travel 60–80% across a broad geography. Driving is an essential function; travel may also involve flying. Novartis does not offer relocation support or visa sponsorship for this position.

Requirements

Bachelor’s degree from a four-year college or university.
Experience within the last five years in pharmaceutical, biotech, healthcare, or a similarly structured industry with large, geographically dispersed sales teams; candidates from other complex sales environments are also considered.
A consistent record of high performance and experience navigating and successfully selling to large accounts and key customers.
Analytical and self-starting approach to finding, prioritizing, and applying information to solve key customer problems.
Ethical leadership and the ability to foster ethical behavior and compliance with company policies and laws.
Residence within the territory or within a reasonable daily commuting distance of 50 miles from its border.
Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
Valid, fully unrestricted driver’s license; driving is an essential function of the role.
Associate Territory Account Specialist: applicants with limited prior sales experience may apply; alternatively, recently separated U.S. military candidates should have 4+ years of military service in a leadership capacity.
Territory Account Specialist: 2+ years of relevant experience within the last five years in a listed complex sales sector or a sales role of similar complexity.
Senior Territory Account Specialist: 5+ years of relevant experience within the last five years in a listed complex sales sector or a sales role of similar complexity.
Ability to collaborate and work cross-functionally in a matrix environment and communicate clinical product information for Territory and Senior Territory Account Specialist levels.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on health care providers involving sophisticated products or reimbursement pathways.
For Associate Territory Account Specialist: experience in the two-year Novartis Sales Internship Program.
For Associate Territory Account Specialist: demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve challenges within accounts to meet customer needs with effective, tailored solutions.
Build a strategic territory plan that aligns shared priorities and uses insights and tactics to drive product demand and support patient outcomes.
Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Deliver real-time access support and work closely with Patient Specialty Services (PSS) to provide a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face-to-face.
Complete required initial training, including home study, if hired into a field role with a dedicated training period.