Oncology Territory Account Specialist, Hematology – San Antonio

Novartis•McAllen, TX

4d•$132,300 - $245,700•Hybrid

About The Position

This field-based and remote position supports key accounts in an assigned geography. The Territory Account Specialist serves as the primary point of contact for accounts and health care providers, building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role combines demand generation with strategic account engagement, including clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omnichannel customer engagement. The role is filled at a level commensurate with experience. The position requires residence within the territory or within a reasonable daily commuting distance of 50 miles from its border, and travel of 60–80% across a broad geography. Relocation support and visa sponsorship are not available. Driving is an essential function, requiring a fully valid and unrestricted driver’s license. The hired individual must successfully complete initial training, including home study, for no more than eight hours per day and 40 hours per week. Customer-facing employees must follow applicable customer credentialing guidelines, which may require COVID-19 vaccination. Salary ranges by level are $81,200–$150,800 for Associate, $114,100–$211,900 for Territory, and $132,300–$245,700 for Senior Territory Account Specialist. Compensation also includes a performance-based cash incentive and, depending on role level, possible eligibility for annual equity awards.

Requirements

Bachelor’s degree from a four-year college or university.
Recent experience, within the last five years, in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; experience in complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B is also welcomed.
Proven record of consistent high performance and experience navigating and selling to large accounts and key customers.
Self-starter with analytical ability to find, prioritize, and apply relevant information to solve key customer problems.
Demonstrated ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
Valid, fully unrestricted driver’s license; driving is an essential function of the role.
For Associate level: recently separated from the U.S. military with at least four years of military service in a leadership capacity, or limited prior sales experience; strong collaboration, cross-functional teamwork, and product communication abilities.
For Territory level: at least two years of relevant experience within the last five years in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B, or a similarly complex sales role; ability to collaborate cross-functionally and communicate clinical product information.
For Senior Territory level: at least five years of relevant experience within the last five years in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B, or a similarly complex sales role; ability to collaborate cross-functionally and communicate clinical product information.
Successfully complete required initial training, including home study, within the stated daily and weekly hour limits.

Nice To Haves

Experience across therapeutic groups and disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on health care providers for sophisticated products or reimbursement pathways.
For Associate level: experience in the Novartis Sales Internship Program or demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions.
Build a strategic territory plan that aligns shared priorities and uses insights and tactics to drive product demand and support patient outcomes.
Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to uncover local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to address complex challenges and collaborate across functions to meet customer needs with urgency.
Provide real-time access support and work with Patient Specialty Services (PSS) to ensure a seamless customer experience.
Use digital tools and omnichannel strategies to personalize outreach and engage customers in virtual and face-to-face settings.