Oncology Scheduler - Emergency Relief
About The Position
Frederick Health is seeking an Oncology Scheduler to work as needed. This role involves answering scheduling-related calls for Medical Oncology, Radiation Oncology, Breast Surgery, Chest Surgery, and IVOP. The scheduler will manage multiple phone lines, schedule physician consults and follow-up appointments using Meditech Expanse and/or Aria EMR, and pre-register patients. They will also gather pertinent medical records, ensure pre-visit paperwork is sent to patients, and direct other calls to the appropriate staff. Administrative duties as assigned are also part of the role.
Requirements
- High School Diploma or GED required.
- At least two years prior experience in a healthcare office setting.
- Intermediate proficiency and accuracy in the use of software programs such as MS Word, and Outlook.
- Excellent communication skills, both verbal and written; professional telephone communication.
- Ability to manage multiple phone lines.
- Strong organizational skills and ability to prioritize and manage multiple tasks.
- Ability to communicate information and ideas in speaking so others will understand.
- Ability to understand written sentences and paragraphs in work related documents.
- Ability to work professionally with a diverse population base.
- Ability to maintain a high level of confidentiality.
- Ability to create, compose and edit written materials.
- Ability to analyze and solve problems.
Nice To Haves
- Vocational training preferred.
- Oncology office experience preferred.
- Experience with electronic heath records, such as NextGen and Aria, preferred.
Responsibilities
- Answer scheduling related calls for Medical Oncology, Radiation Oncology, Breast Surgery, Chest Surgery, and IVOP.
- Answer multiple line telephones in a timely, professional manner.
- Schedule physician consult and follow-up appointments according to the practice template within Meditech Expanse and/or Aria EMR.
- Gather appropriate patient information to pre-register the patient within these EMRs.
- Gather all pertinent medical records for new and follow up visits.
- Ensure pre-visit paperwork is sent to the patient for completion.
- Direct other calls to appropriate staff as needed.
- Perform other administrative duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-Term Income Replacement
- Long-Term Disability
- Paid Time Off program
- 403B retirement plan with employer match
- Free financial planning sessions
- Educational assistance program
- Employer paid Employee Assistance Program
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
