Oncology Patient Navigator-Full Time-Days

Cape Fear Valley Health
•Onsite

About The Position

Coordinate care for oncology patients and their families and/or caregivers across the continuum of care. The role works to overcome health care barriers, provides comprehensive assessments, and facilitates timely referrals and appointments with the multidisciplinary oncology team. The position provides oncology education, coordinates care and appointments, contributes to navigation tools and care pathways, and participates in multidisciplinary and accreditation activities.

Requirements

  • High school diploma or equivalent.
  • Three years of experience in oncology and/or case working.
  • Current Oncology Patient Navigator (OPN-CG) certification, or obtain it within two years of hire.
  • Proficiency in reading, writing, and speaking English.
  • Knowledge of oncology care and management.
  • Knowledge of disease management.
  • Problem-solving, decision-making, and critical-thinking skills.
  • Knowledge of performance improvement processes.
  • Excellent verbal and written communication skills.
  • Computer literacy.
  • Manual dexterity and motor coordination.
  • Physical strength to provide occasional assistance with patients.

Nice To Haves

  • Bachelor’s degree in a health-related field preferred.

Responsibilities

  • Provide oncology education related to diagnosis, treatment, cancer center support services, and community resources.
  • Coordinate appointments, tests, and procedures in a timely manner, communicating concerns to the appropriate physicians.
  • Schedule chemotherapy appointments and coordinate prerequisite appointments, diagnostic testing, and procedures to meet the timelines established by the ordering physician.
  • Develop oncology assessment tools, guidelines, pathways, and algorithms.
  • Participate in the general cancer multidisciplinary tumor conference.
  • Participate in developing navigation tools to assess patient, family, and/or caregiver needs.
  • Review NCCN or other national oncology standards with the multidisciplinary team annually.
  • Participate in the Commission on Cancer national accreditation process, including quarterly cancer committee meetings.
  • Participate in navigation meetings.
  • Participate in oncology performance improvement activities to enhance the patient, family, and/or caregiver experience across the continuum.
  • Perform other duties as assigned.
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