Oncology Patient Navigator

START Center for Cancer Research • Kentwood, MI

2d • Onsite

About The Position

The Patient Navigator facilitates patient referrals for the START Phase 1 program. The role manages referral documentation, monitors referral metrics, and supports outreach activities. The Patient Navigator helps ensure a smooth intake process and efficient communication with referring providers.

Work schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. Location: 5800 Foremost Dr SE, Grand Rapids, Michigan 49546.

Requirements

• High school diploma or GED.
• Minimum of 2 years of clinical patient referral experience.
• 1 year of oncology experience.

Nice To Haves

• Associate’s degree in healthcare or a related field.
• Clinical trial experience.

Responsibilities

• Perform referral intake and assist with patient and provider coordination.
• Maintain referral documentation and monitor referral trends.
• Screen patients using EMR systems and genomic platforms for eligibility.
• Support the Nurse Navigator in program outreach and trial promotion.
• Participate in program meetings and contribute to data tracking efforts.

Benefits

• 401(k) retirement savings plan with employer match.
• Eligibility for an annual performance bonus, based on role and company results.
• Generous paid time off and paid holidays.
• Comprehensive medical, dental, and vision coverage and optional insurance options.
• Company-paid life and disability insurance.
• Employee Assistance Program (EAP) providing confidential, no-cost support for employees and their families from day one.
• Flexible FSA and HSA plans.
• Supportive environment that values balance, wellbeing, and flexibility.
• Collaborative workplace focused on continuous learning, professional growth, shared ideas, inclusivity, and innovation.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED