Oncology Concierge Technician - Pharmacy
Onco360•Houston, TX
•Remote
About The Position
Onco360 Pharmacy is seeking Oncology Concierge Technicians to join our dedicated team. This is a full-time position with a remote work opportunity. The Oncology Concierge Technician supports pharmacists and pharmacy operations by assisting with dispensing specialty medications, resolving patient and provider inquiries, and ensuring compliance with pharmacy regulations and manufacturer programs. Join a mission-driven team making a difference in the lives of cancer patients.
Requirements
- High School Diploma or GED
- 1+ years of pharmacy experience
- Strong communication, organizational, and customer service skills
- Self-motivated, organized, detail-oriented, and adaptable to changing priorities
- Pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills.
- Pharmacy Technician State License/Registration (per State Board of Pharmacy). Certain States also require National Pharmacy Technician Certification (CPhT via PTCB/NHA).
Nice To Haves
- Certified Pharmacy Technician (PTCB)
- 3+ years pharmacy experience
- Specialty pharmacy experience
Responsibilities
- Provide first-call resolution for patient and provider inquiries, triage calls to appropriate departments
- Coordinate medication deliveries and collect co-payments.
- Understand unique attributes and business rules specific to Manufacturer programs that participate with Concierge Services
- Perform duties as assigned by Sr Mgr, Ops Processes & Concierge Service specific to needs of manufacturer relationship. This could include but not limited to: verifying on label status, offering HUB enrollment opportunities, researching pending patients for updates
- Performs activities related to the practice of pharmacy in accordance with state and federal laws and REMS programs.
- Contributes to team effort by accomplishing related tasks as needed and other duties as assigned
Benefits
- Medical
- Dental
- Vision
- 401k with a match
- Paid Time Off and Paid Holidays
- Tuition Reimbursement
- Quarterly Incentive Bonus
- Paid Volunteer Day
- Referral Incentive Program
- Company Paid Life Insurance
- Short/Long-Term Disability
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
