Oncology Concierge Technician - Pharmacy
About The Position
Onco360 Pharmacy is seeking Oncology Concierge Technicians to join our dedicated team in Scottsdale, AZ. This is a full-time position, Remote Work opportunity. Join a mission-driven team making a difference in the lives of cancer patients. Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. A career with purpose: Help patients access life-saving medications. Supportive culture: We value teamwork, respect, integrity, and passion. Growth opportunities: We invest in your professional and personal development.
Requirements
- High School Diploma or GED
- 1+ years of pharmacy experience
- Strong communication, organizational, and customer service skills
- Self-motivated, organized, detail-oriented, and adaptable to changing priorities
- Pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills.
- Pharmacy Technician State License/Registration (per State Board of Pharmacy).
- Certain States also require National Pharmacy Technician Certification (CPhT via PTCB/NHA).
Nice To Haves
- Certified Pharmacy Technician (PTCB)
- 3+ years pharmacy experience
- Specialty pharmacy experience
Responsibilities
- Provide first-call resolution for patient and provider inquiries, triage calls to appropriate departments
- Coordinate medication deliveries and collect co-payments.
- Understand unique attributes and business rules specific to Manufacturer programs that participate with Concierge Services
- Perform duties as assigned by Sr Mgr, Ops Processes & Concierge Service specific to needs of manufacturer relationship. This could include but not limited to: verifying on label status, offering HUB enrollment opportunities, researching pending patients for updates
- Performs activities related to the practice of pharmacy in accordance with state and federal laws and REMS programs
- Contributes to team effort by accomplishing related tasks as needed and other duties as assigned
Benefits
- Medical
- Dental
- Vision
- 401k with a match
- Paid Time Off and Paid Holidays
- Tuition Reimbursement
- Quarterly Incentive Bonus
- Paid Volunteer Day
- Referral Incentive Program
- Company Paid Life Insurance
- Short/Long-Term Disability
- Sign-On Bonus: $5,000 for employees starting before October 31, 2026.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
