Oncology Area Business Leader – Tampa

Novartis•Orlando, FL

3d•Hybrid

About The Position

The Area Business Leader (ABL) is an enterprise-minded field leader who directs Territory Account Specialists in delivering tailored customer experiences based on account and healthcare provider needs. The role uses clinical dialogue to encourage customer action on behalf of patients and generate demand in the assigned area. Through regular face-to-face field interactions, the ABL mentors the team to work cross-functionally with healthcare providers, key accounts, and Systems of Care, identify shared priorities, deliver clinical value, and communicate Novartis resources in a patient-centered manner. The ABL builds a high-performance, accountable culture that motivates the team to execute brand strategy and tactics. This field-based and remote position supports a sales team across an assigned geography. The position is filled at a level commensurate with experience: Oncology Area Business Leader I, Oncology Area Business Leader II, or Senior Oncology Area Business Leader. The role requires residence within the territory or within a reasonable daily commuting distance of 100 miles from the territory border, and travel of 60–80% over a broad geography. Driving and/or flying within the territory is required, and driving is an essential function of the role. Novartis does not offer relocation support or visa sponsorship for this position. The hired individual must successfully complete initial training, including home study, of no more than eight hours per day and 40 hours per week. Customer-facing employees must follow applicable customer credentialing guidelines, which may require COVID-19 vaccination, subject to applicable law and reasonable accommodations.

Requirements

Bachelor’s degree from a four-year college or university.
At least 3 years of experience as a first-line sales manager, with demonstrated strategic thinking and an enterprise mindset.
Leadership experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; candidates from other complex sales environments may also qualify.
Demonstrated success attracting, developing, and retaining diverse talent and building high-performing, collaborative teams.
Proven ability to drive sales growth, lead cross-functional partnerships, and execute strategic initiatives in complex, multi-regional environments.
Must reside within the territory or within a reasonable daily commuting distance of 100 miles from the territory border.
Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
Fully valid and unrestricted driver’s license; driving is an essential function of the role.
Internal Sales Associates are eligible if they have successfully completed Novartis’ Emerging Leaders Development Program (ELDP), or have at least 2 years of pharmaceutical/biotech sales management experience within the two years before joining the company.

Nice To Haves

Experience leading sales teams promoting to large practices, hospitals, IDNs, and Systems of Care customers.
Understanding of reimbursement for both outpatient payer settings and inpatient Diagnosis Related Group/Medicare settings.
Experience managing field organizations through change, innovation, or growth.
For Oncology Area Business Leader II: at least 5 years of first-line sales management experience with demonstrated strategic thinking and an enterprise mindset.
For Senior Oncology Area Business Leader: at least 8 years of first-line sales management experience with demonstrated strategic thinking and an enterprise mindset.

Responsibilities

Recruit, develop, retain, mentor, and lead a diverse team to deliver strategic sales objectives; establish team accountability, communicate and supervise KPIs, and address performance at all levels.
Model leadership by communicating a shared vision and clear expectations, promoting accountability, enabling others to act, and improving or advancing processes by challenging the status quo.
Monitor and mentor Territory Account Specialists so they effectively orchestrate total account calls, coordinate resources, plan and communicate efficiently, and follow through on customer needs.
Develop and implement customer-centric business plans with customer engagement and cross-functional partners to optimize customer experience and product demand.
Contribute to regional goals, business execution, team development, and culture as a member of the regional leadership team.
Build a customer-centric, high-performance culture in which teams take effective, results-oriented action and are encouraged to speak up, solve problems, collaborate, experiment, and learn from failure.
Use knowledge of clinical matters, access and reimbursement, business, territory management, and omni-channel marketing tools to develop and mentor team members during field contacts and one-on-one sessions.
Use analytics platforms to inform decisions and identify risks and opportunities, guiding Territory Account Specialists in deploying face-to-face meetings, omni-channel resources, total office calls, and cross-functional partners.