Oncology Account Executive - Arizona East
About The Position
The Oncology Account Executive is a customer-facing sales professional responsible for driving sustained territory growth through new account acquisition and expansion of existing customer relationships. The role combines strategic prospecting, consultative selling, and high-touch account management to position Caris as the preferred partner for comprehensive tumor profiling solutions. The position builds clinical and operational relationships with oncologists, pathologists, and other healthcare stakeholders. It supports an exceptional customer experience from order initiation through report delivery and promotes adoption and utilization of Caris molecular profiling solutions. The Account Executive partners with Regional Business Directors, Commercial Leadership, Client Services, and other cross-functional teams to execute territory growth strategies. The role requires relevant sales experience, preferably in oncology, diagnostics, medical devices, or pharmaceuticals, and strength in consultative selling, account growth, and relationship management. Regular travel is required, potentially including evenings, weekends, or holidays.
Requirements
- Bachelor’s degree.
- At least 3 years of relevant sales experience.
- Strong understanding of oncology practices and molecular diagnostics.
- Knowledge of billing and reimbursement environments.
- Excellent communication and relationship-building skills.
- Ability to manage multiple priorities in a matrixed environment.
- Proficiency with Microsoft Office and CRM tools.
- Valid driver’s license and willingness to travel regularly.
- Successful completion of pre-employment requirements, including applicable background, drug, credit, and reference checks.
Nice To Haves
- 5 or more years of sales experience focused on oncology or molecular diagnostics.
- Established oncology or pathology relationships.
- Familiarity with hospital systems and pathology networks.
Responsibilities
- Drive new account acquisition and organic growth through strategic prospecting, value-based selling, and clinical education.
- Position Caris as a preferred or sole-source provider of tumor profiling and molecular intelligence solutions.
- Analyze territory opportunities and develop strategic sales plans to achieve growth objectives.
- Meet or exceed assigned revenue, activity, and performance targets.
- Build and maintain customer relationships through consistent in-person engagement.
- Ensure a seamless customer experience across the full order lifecycle.
- Maintain communication with key account stakeholders and escalate issues when customer satisfaction is at risk.
- Execute retention strategies and identify upselling and cross-selling opportunities.
- Engage oncology clinicians and allied teams across clinics, pathology labs, and hospital settings.
- Support physicians with ordering and interpretation of the CMI platform, including access to PHI when required.
- Demonstrate and advise on technology solutions such as portals, EMR integrations, and workflows.
- Maintain knowledge of molecular profiling, biomarkers, and competitive offerings.
- Provide consultative guidance on billing, reimbursement, and payer dynamics.
- Serve as a resource on laboratory reimbursement and operational workflows.
- Share market trends, customer feedback, and competitive insights with leadership.
- Collaborate with Client Services, Regional Business Directors, and Commercial Leadership.
- Maintain accurate CRM documentation and complete required administrative tasks.
- Maintain assigned company assets.
- Support meetings, conferences, and trade shows as required.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
