Oncology Account Executive - Chicago Hoffman
About The Position
The Oncology Account Executive is a customer-facing sales professional responsible for sustained territory growth through new account acquisition and expansion of existing customer relationships. The role combines strategic prospecting, consultative selling, and high-touch account management to position Caris as a preferred partner for comprehensive tumor profiling solutions. The Account Executive builds clinical and operational relationships with oncologists, pathologists, and other healthcare stakeholders, and supports an exceptional customer experience from order initiation through report delivery. The role promotes adoption and utilization of Caris molecular profiling solutions and partners with Regional Business Directors, Commercial Leadership, Client Services, and other teams to execute territory growth strategies. The position requires regular travel, including possible evenings, weekends, or holidays.
Requirements
- Bachelor’s degree required.
- Minimum of 3 years of relevant sales experience.
- Strong understanding of oncology practices and molecular diagnostics.
- Knowledge of billing and reimbursement environments.
- Excellent communication and relationship-building skills.
- Ability to manage multiple priorities in a matrixed environment.
- Proficiency with Microsoft Office and CRM tools.
- Valid driver’s license and willingness to travel regularly.
- Successful completion of pre-employment requirements, including applicable background, drug, credit, and reference checks.
Nice To Haves
- 5+ years of sales experience with an oncology or molecular diagnostics focus.
- Established oncology or pathology relationships.
- Familiarity with hospital systems and pathology networks.
Responsibilities
- Drive new account acquisition and organic growth through strategic prospecting, value-based selling, and clinical education.
- Position Caris as a preferred or sole-source provider of tumor profiling and molecular intelligence solutions.
- Analyze territory opportunities and develop strategic sales plans to achieve growth objectives.
- Meet or exceed assigned revenue, activity, and performance targets.
- Build and maintain customer relationships through consistent in-person engagement.
- Ensure a seamless customer experience across the full order lifecycle.
- Maintain communication with key account stakeholders and escalate issues when customer satisfaction is at risk.
- Execute retention strategies and identify upselling and cross-selling opportunities.
- Engage with oncology clinicians and allied teams across clinics, pathology labs, and hospital settings.
- Support physicians with ordering and interpretation of the CMI platform, including access to PHI when required.
- Demonstrate and advise on technology solutions such as portals, EMR integrations, and workflows.
- Maintain knowledge of molecular profiling, biomarkers, and competitive offerings.
- Provide consultative guidance on billing, reimbursement, and payer dynamics.
- Serve as a resource on laboratory reimbursement and operational workflows.
- Share market trends, customer feedback, and competitive insights with leadership.
- Collaborate with Client Services, Regional Business Directors, and Commercial Leadership.
- Maintain accurate CRM documentation and complete required administrative tasks.
- Maintain assigned company assets.
- Support meetings, conferences, and trade shows as required.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
