Onboarding Specialist

Apache Industrial Services•Omaha, NE

11d

About The Position

The Onboarding Specialist works closely with recruiters and the field management team to ensure timely and thorough onboarding of new hires, rehires, and transfers. During job-site staffing, the specialist keeps the management team updated daily on candidates’ onboarding progress. The role supports candidates through onboarding, including application completion, translation assistance, clinic and training processes, compliance requirements, and follow-up. It also involves handling sensitive employee information, resolving onboarding issues, and collaborating with HR Business Partners to improve the onboarding experience.

Requirements

1–4 years of experience onboarding candidates in the industrial and/or facilities maintenance sector.
Experience working with ATS or HRIS systems.
Experience completing background checks through web-based systems.
Familiarity with job-site qualifications, including registering candidates with HASC, ISTC, and other industrial training councils.
Ability to collaborate and build strong partnerships with management and field leaders.
Computer proficiency, including Microsoft Office applications such as Word, Excel, and PowerPoint.
Ability to work well in a team and communicate effectively verbally and in writing.
Comfort adapting to different personalities.
Professional attitude and sound judgment when problem-solving.
Ability to work independently on day-to-day tasks and meet onboarding goals and priorities.
Ability to manage multiple projects, tasks, and priorities effectively.
Excellent customer service skills.
Excellent verbal and written communication skills.
Strong attention to detail, accuracy, and time management.
Ability to demonstrate self-motivation and ownership of assigned work.

Responsibilities

Support new hires as they complete employment applications by phone application or online.
Assist Craft Professionals with written and verbal translation during ATS onboarding in English and Spanish.
Guide Craft Professionals through HASC, ISTC, and other clinic and training processes, supporting retention.
Manage onboarding through completion and handle sensitive and confidential employee information while providing superior customer service.
Troubleshoot onboarding issues and escalate them as necessary.
Work proactively with HR Business Partners to review onboarding experiences and implement process improvements.
Complete I-9 forms through the HRIS system.
Follow up with Craft Professionals to ensure completion of clinic requirements and safety courses.
Provide daily or weekly compliance updates to hiring managers.
Perform other duties as assigned.