Onboarding Specialist

YMCA of Southwest Florida•Venice, FL

About The Position

The Onboarding Specialist supports the YMCA of Southwest Florida, a nonprofit focused on strengthening communities through youth development, healthy living, and social responsibility. The role is the initial point of contact for new employees and provides recruitment, hiring, onboarding, employee support, and general administrative assistance to the HR team. It requires strong customer service, administrative and document-management skills, and close attention to detail.

Requirements

  • Be highly organized and attentive to accuracy and detail.
  • Be able to prioritize tasks and adapt quickly when needed.
  • Be able to efficiently and self-motivatedly handle hands-on, repetitive, and clerical tasks.
  • Be able to work as a team player.
  • Have knowledge and professional experience in a customer service environment.
  • Have excellent written and verbal communication skills.
  • Use sound judgment and recognize when to elevate matters to a supervisor.
  • Conduct oneself professionally at all times.
  • Maintain a high level of confidentiality when handling sensitive information.
  • Successfully meet the Association's background screening policies.

Nice To Haves

  • Prior experience in a related field.
  • Prior experience with an HR Information System.
  • General understanding of employment law.

Responsibilities

  • Assist with posting vacant positions on the applicant tracking system and targeted web and social media job boards.
  • Assist with initial candidate screening calls.
  • Support hiring managers with application reviews, interview scheduling, reference checks, and interviews.
  • Manage new employee hiring and onboarding and keep documents in the online onboarding system current.
  • Track hiring status, generate reports, and present reports to managers.
  • Initiate and monitor background screenings, review results, and ensure compliance with applicable requirements.
  • Ensure new employee information is accurately entered into the HR Information System (HRIS).
  • Maintain accurate and current filing systems.
  • Enter certificates, training information, and other employee documentation into the HRIS.
  • Serve as the first HR contact for employees in the assigned region and field initial employment-related questions.
  • Run reports and distribute notifications as directed.
  • Monitor and maintain office supplies, name badges, business cards, and other applicable items.
  • Provide general office support to the HR team and assist with other Human Resources tasks as requested.
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