Onboarding Program Manager, GTM Enablement

UKG•,

About The Position

The Onboarding Program Manager, GTM Enablement is responsible for rebuilding, launching, and leading a modern onboarding experience that accelerates time-to-productivity and sets a strong foundation for long-term success across the GTM organization. This role owns the end-to-end onboarding journey for sales and pre-sales roles, with a focus on the first 90 days. Operating at the intersection of Enablement, Sales, Pre-Sales, Revenue Operations, and Analytics, this individual translates business priorities and performance data into a structured, role-based onboarding experience that drives consistency, confidence, and early performance. The role is accountable for the full lifecycle of onboarding, including program design, delivery, measurement, and continuous optimization. As a senior individual contributor, this role acts as both a program architect and operator, ensuring onboarding is scalable, data-driven, and aligned to how UKG sells and delivers value.

Requirements

8 to 12 years of experience in program management, enablement, sales, or related GTM functions.
8+ years; proven experience building or transforming onboarding or early-tenure programs, including role-based or segment-specific onboarding, tied to business outcomes.
Strong understanding of sales and pre-sales roles in a B2B or SaaS environment.
Experience partnering with Revenue Operations, analytics teams, or business analysts to incorporate data into program design.
Demonstrated ability to translate business priorities into structured programs, frameworks, and execution plans.
Experience leading cross-functional initiatives with multiple stakeholders and dependencies.
Strong business and analytical acumen, with experience defining success metrics and using insights to guide decisions.
Familiarity with modern enablement tools, learning platforms, and AI-supported workflows.
Strong communication and influence skills, with the ability to drive alignment without direct authority.

Nice To Haves

Experience supporting global GTM organizations.
Familiarity with sales methodologies and value-based selling.

Responsibilities

Own the end-to-end onboarding program for sales and pre-sales roles, from initial design through launch, execution, and continuous improvement.
Define and build a structured 90-day onboarding journey aligned to role, segment, and GTM priorities.
Partner with Sales, Pre-Sales, Revenue Operations, and analytics teams to identify performance gaps and define onboarding priorities.
Translate sales motions, product positioning, and key skills into role-based onboarding experiences and learning paths.
Establish and evolve the onboarding operating model, including program structure, milestones, and progression frameworks.
Drive measurable impact on early-stage performance, including ramp time, productivity, and readiness to engage with customers.
Define success metrics and leverage data, analytics, and AI-enabled insights to assess effectiveness and continuously optimize the program.
Partner with Core Programs, Learning Experience & Design and Field Enablement teams to ensure high-quality content, facilitation, and reinforcement in the flow of work.