Onboarding Coordinator

Aston Carter•Phoenix, AZ

1d•Remote

About The Position

The Onboarding Coordinator (Back-End Support) provides critical administrative and compliance support to the onboarding team during a period of increased volume and team turnover. This 6‑month contract role focuses on internal, behind-the-scenes onboarding activities that ensure a smooth and compliant experience for new hires while enabling the front-end team to concentrate on contractor and customer interactions. The position is fully remote, requires alignment to Pacific Time business hours, and offers a strong people-first culture with an emphasis on relationship-building and ongoing development.

Requirements

Demonstrated administrative support experience, including data entry and documentation management.
Comfort working in multiple systems with strong general computer and technology skills.
Ability to work aligned to Pacific Time business hours (8:00 AM – 5:00 PM).
Strong attention to detail and follow-through, particularly in compliance-focused work.
Professional written and verbal communication skills to interact effectively with internal stakeholders.
Ability to adapt to changing priorities, take direction well, and perform in a high-volume environment.

Nice To Haves

Experience with onboarding, compliance, or new hire paperwork processes, including I-9 processing, is strongly preferred.
Prior exposure to onboarding, human resources, staffing, or compliance processes, especially I-9 workflows.
Experience using tools and systems such as Microsoft Excel, Outlook, Microsoft Teams, Bullhorn, Service Hub, or similar CRM/ATS platforms.
Customer service experience and a strong service mindset, particularly for candidates seeking an entry-level opportunity in the industry.
Ability to attend occasional, optional team events in Arizona.
Familiarity with new hire orientation processes and managing new hire paperwork.
Experience with Microsoft Office and data entry in a professional environment.

Responsibilities

Complete onboarding compliance and administrative activities, including I-9 processing and all related documentation in an accurate and timely manner.
Perform routine tracker sweeps and maintain onboarding trackers and spreadsheets to ensure data integrity and up-to-date records.
Send, track, and manage onboarding paperwork, including new hire paperwork, and follow up with stakeholders as needed to secure completion.
Support the onboarding team by taking direction, pivoting quickly across tasks, and helping manage high-volume workload during peak periods.
Participate in and successfully complete approximately four weeks of training covering the I-9 process, tracker sweeps, paperwork flow, and internal tools.
Collaborate with internal stakeholders using professional communication to resolve issues, clarify documentation needs, and ensure compliance with onboarding requirements.
Work consistently within multiple systems and tools to process data, update records, and manage documentation throughout the onboarding lifecycle.