Onboarding Coordinator - Dollywood Parks & Resorts - Full Time Year Round

The Dollywood Company•Pigeon Forge, TN

5d•Onsite

About The Position

At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking an Onboarding Coordinator who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Onboarding Coordinator will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. The Onboarding Coordinator provides support by assisting Talent Acquisition Specialists, hiring managers, and new/returning Hosts with the onboarding process for Dollywood Parks and Resorts. All of this will be done in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Requirements

Minimum 18 years of age
High School Degree or equivalent required
Proficient knowledge of Microsoft Office software
Knowledge of office equipment and computers
Exceptional communication skills - written and verbal
Flexibility to meet varying customer needs and to juggle multiple priorities daily
Strong organizational skills and attention to detail are essential
Knowledge of employment law
Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record.
Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record check

Nice To Haves

College degree preferred
Recruiting and Onboarding experience preferred
Intermediate Excel Skills highly preferred
Data entry and data management experience preferred

Responsibilities

Use UKG Recruiting and Onboarding software systems to track new hires, update hiring status, launch onboarding, set up and maintain employees’ personnel history
Manage onboarding event software for efficiency, compliance and employee experience
Audit personnel records for all new hires and rehires
Maintain processing schedules for all new hires and rehires
Act as the liaison between Safety and Human Resources to ensure smooth onboarding experience
Rescinds job offers for hosts who have unsatisfactory drug screen and/or background check results
Oversee Safety Holds by ensuring required documents are submitted in a timely manner and follow up with leadership after approved by Safety
Obtain proper identification for federal, state and company policy compliance
Responsible for onboarding requirements for all employees including auditing I-9 forms and documents, entering information accurately into UKG Onboarding program and other tasks as assigned
Keep extensive onboarding records and update teams daily
Check the results of credit, criminal background checks, drug tests and motor vehicle reports. Responsible for communicating results to all Hosts
Plan and facilitate annual mass rehire processing events
Ensure compliance with federal, state and company rules and regulations regarding personnel files
Ensure compliance with minor labor laws during onboarding process to include scheduling practices and auditing of documentation
Maintain excellent relationships with Dollywood Parks and Resort teams and departments
Be knowledgeable of and assist with employment functions of new hosts to include, but not limited to, hiring events, training, wardrobe and host IDs
Always maintain confidentiality to ensure that there is no release of information pertaining to Dollywood records, personnel records, safety information, or any other sensitive materials without approval