About The Position

At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking an AEMT who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. The right AEMT will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. The AEMT's role is to provide treatment for injured and ill Hosts and Guests and conduct Host Safety Screenings and drug testing. All of this will be done in a manner consistent with the mission, values and operating philosophies, and standards of the Dollywood Company. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Requirements

  • Must be at least 18 years of age
  • High School diploma or equivalent, Required
  • Current TN State AEMT License, Required
  • Copies of current certifications are required
  • Knowledge of and ability to use BLS equipment required
  • Basic computer skills required, including proficiency with Microsoft Word and the ability to learn SID for report writing
  • Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record
  • Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record check

Nice To Haves

  • Three (3) years of field experience as an AEMT, preferred

Responsibilities

  • Treatment of injured or ill Hosts and Guests in emergency and non-emergency situations under The Dollywood Company protocols and procedures
  • Provide patient assessments and determine if a patient can remain on the park or at work with medical treatment provided under The Dollywood Company protocols and procedures
  • Operate golf carts, mini-ambulances, and company vehicles for emergency response or transportation of Hosts and Guests
  • Maintain documentation which includes writing electronic reports according to procedure with accurate, clear, and concise wording and correct spelling
  • Utilize Microsoft Office programs, SID, and the use of templates for writing reports
  • Maintain Park and patient confidentiality, following HIPPA and The Dollywood Company guidelines
  • Utilize positive verbal communication skills with Hosts, Guests, and outside medical service providers
  • Keep the work area clean, stocked, and ready for use at all times
  • Assist in the triage and/or park evacuation as needed
  • Communicate well with patients in a clear and understanding manner
  • Maintain up-to-date knowledge regarding all areas of the park including exit gates, back entrances to rides, and inside buildings in the event of an emergency
  • Complete annual training with Ride Operations to be proficient in all ride evacuation procedures
  • Spend ample time on the park interacting with Hosts and Guests, greeting Guests with a smile, and assisting them as needed
  • Conduct Host pre-employment, post-accident, random, and reasonable suspicion drug screens and alcohol tests according to The Dollywood Company procedure
  • Assist in the maintenance of park cleanliness by picking up litter, etc.
  • Assist Safety Management in other duties as assigned to support division goals
  • Position will be required to work at any of the SMC Properties including Dollywood and Dollywood Splash Country
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