On-Site Services Specialist.Managed Services Onsite On-Site Services Specialist.Managed Services Onsite

LanceSoft • Bellevue, WA

18h • Onsite

About The Position

The On-Site Services Specialist provides operations support and customer service in a managed-services environment. The role involves receiving, checking, opening, processing, and storing documents in different files. The specialist operates high-volume printing and copying equipment and performs production, sorting, and mailing tasks to support smooth operations and client satisfaction. The position may also involve equipment maintenance and troubleshooting, reception services, meeting-room setup, and light maintenance.

Requirements

• High school diploma or GED.
• At least one year of relevant work experience.
• Basic computer skills, including proficiency with MS Office Suite.
• Strong communication skills.
• Ability to work in a fast-paced, customer-centric environment.

Nice To Haves

• Previous experience in copy jobs or related fields.
• Basic knowledge of electronics and copier equipment repair.

Responsibilities

• Receive, check, open, process, and store documents in different files.
• Operate high-volume 2D or 3D print and copy machines while maintaining quality and efficiency.
• Troubleshoot equipment and promptly escalate technical issues for resolution.
• Respond to customer inquiries, coordinate service calls, and manage job requests.
• Maintain records and inventory, and calculate charges for services rendered.
• Coordinate with team members to deliver completed jobs and support building functions.
• Occasionally assist with meeting-room setups, light maintenance, and reception duties.
• Follow safety standards and protocols when handling equipment and materials.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED