On-Site Service Technician

Grainger BusinessesWEST MELBOURNE, FL
Onsite

About The Position

Imperial Supplies, a Grainger Company, is a national distributor of quality maintenance products serving the fleet maintenance industry since 1958. They are a Great Place to Work-Certified™ company looking for passionate people to join their team. This role is for an On-Site Service Technician in Miami, Florida. The position is full-time, 40 hours per week, Monday through Friday, with no weekends or holidays. The company offers Day 1 benefits, including medical, dental, and vision coverage, seven paid holidays, and contributes 6% to a 401K with immediate vesting. The ideal candidate enjoys being on the move, building relationships, and making a direct impact with customers. This role involves managing inventory, solving problems, and helping customers stay organized and efficient by collaborating with customers and internal teams to identify needs, implement solutions, and improve product stocking and usage.

Requirements

  • Strong customer service skills.
  • Mechanical aptitude.
  • Comfortable identifying parts.
  • Comfortable working in an industrial setting.
  • Enjoy a hands-on role.
  • Organized.
  • Confident working independently.
  • Ability to stay connected with a larger team.
  • A valid driver’s license.
  • Reliable transportation.

Nice To Haves

  • Experience in field service.
  • Experience in automotive or fleet maintenance.
  • Experience in parts/inventory management.
  • Any technical training or education.

Responsibilities

  • Visit customer sites on a scheduled basis to stock and organize inventory.
  • Scan and replenish products.
  • Ensure inventory is in the right place.
  • Build strong working relationships with customers.
  • Look for opportunities to improve efficiency.
  • Partner with sales and account teams to support customer success.
  • Analyze inventory usage.
  • Recommend improvements for inventory management.
  • Ensure each site meets safety and operational standards.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Seven paid holidays
  • 6% 401K contribution with immediate vesting
  • 18 days of Paid Time Off available during the first year
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