On-Site Adventure Guide - Sage Lodge

Columbia HospitalityPray, MT
Onsite

About The Position

Columbia Hospitality is seeking an On-Site Adventure Guide to join their team at Sage Lodge. This role is responsible for guiding guests on various on-site adventures, ensuring their safety, and maintaining the cleanliness of the facility. The guide will also engage with guests to inform them about available adventures and handle inquiries and complaints to foster positive guest and employee relations. Strong communication and collaboration with other departments are essential to keep staff informed of updates and changes.

Requirements

  • Knowledge of fly fishing and biking preferred
  • Excellent communication and customer service skills
  • Must possess the ability to multi-task and work in a fast-paced environment with shifting priorities
  • Must have valid driver license
  • Hospitality experience a plus

Responsibilities

  • Guide guests on a variety of different onsite adventures
  • Ensures the safety of guests and team members during adventures
  • Responsible for the over cleanliness of the facility
  • Engage with guests and ensure they are aware of the adventures offered
  • Responds to internal and external inquiries and complaints and maintains favorable guest and employee relations
  • On-going communication with all departments and ensures all staff members are informed of updates, changes and/or problematic situation
  • Additional duties may be assigned

Benefits

  • Medical
  • Dental
  • Vision
  • Disability
  • 401K
  • HSA/FSA Plans -with employer contribution
  • Get Paid Daily
  • Paid Time off & Holiday Pay
  • Referral Bonus
  • Discounted Lodging, Dining, Spa, Golf, and Retail
  • Employee Assistance Program “Columbia Cares”
  • Volunteer Opportunities
  • Committee Participation Opportunities
  • Task Force Work Opportunities
  • Online Learning Platform to Help You Grow!
  • Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
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