On Property Sales Manager

Marriott•New Orleans, LA

4d•Onsite

About The Position

The On-Property Sales Manager is responsible for proactively driving top-line revenue at City Express by Marriott in the New Orleans area. This role owns the property's local sales effort across transient (LNR), small group, extended-stay, and SMERF segments, while supporting catering and meeting room revenue where applicable. The ideal candidate has prior Marriott-branded sales experience, deep familiarity with Marriott's sales systems and programs, and the hustle to build the property's account base in a competitive New Orleans market.

Requirements

Minimum 2 years of hotel sales experience, with at least 1 year at a Marriott-branded property (City Express, Fairfield Inn, SpringHill Suites, Courtyard, TownePlace Suites, Residence Inn, or similar select-service brand strongly preferred).
Working knowledge of Marriott sales systems: CI/TY, MarRFP, MGS, and SFAWeb|CI.
Demonstrated track record of meeting or exceeding individual revenue and room-night goals.
Strong prospecting, negotiation, and closing skills.
High school diploma or GED required; bachelor's degree in Hospitality, Business, Marketing, or related field preferred.
Valid driver's license and reliable transportation for outside sales calls in the greater New Orleans MSA.
Proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint).
Ability to travel locally up to 50% for sales calls, site tours, and industry events.

Nice To Haves

Bilingual English/Spanish strongly preferred — aligned with City Express brand identity and the New Orleans area's growing Latin American corporate and leisure traveler base.
Established book of business or relationships in one or more of the following New Orleans segments: CBD corporate, port/cruise crew and contract, oil & gas (offshore rotation), healthcare (Ochsner, LCMC, Tulane Medical), government/military, university/sports, film production, or SMERF.
Prior experience opening a property or transitioning a hotel to a new flag.
Familiarity with CVB/DMO partnerships (New Orleans & Company, Jefferson CVB, Louisiana Northshore).
Experience with extended-stay segment selling (project-based, relocation, insurance/CLC).

Responsibilities

Develop and execute the property's annual Sales & Marketing Plan in partnership with the General Manager and Area Director of Sales.
Solicit, qualify, negotiate, and close new business across transient, group, and extended-stay segments; maintain and grow existing accounts.
Manage the property's Local Negotiated Rate (LNR) program through MarRFP, including RFP responses, rate loading, and account production tracking.
Conduct a minimum of [10–15] proactive outside sales calls and [20+] outbound prospecting calls per week.
Host site inspections, FAM tours, and client entertainment for prospective and existing accounts.
Operate and stay current on Marriott sales systems: CI/TY (Consolidated Inventory / Total Yield), Opera Sales & Catering or MeetingBroker, MarRFP, SFAWeb|CI, MGS (Marriott Global Source), eFast, and Cvent/Lanyon RFP tools.
Partner with the Revenue Manager / Area Revenue Team on displacement analysis, rate strategy, group ceilings, and pickup management.
Manage group blocks from contract through pickup: rooming lists, cut-off dates, attrition tracking, and post-stay billing reconciliation.
Coordinate meeting room and small catering business where the property offers function space; serve as the on-property contact from booking through execution.
Maintain accurate account, contact, and booking data in CI/TY; deliver weekly pace and production reports to the GM and ADOS.
Drive Marriott Bonvoy for Business and Bonvoy Events enrollments among corporate and meeting planner contacts.
Represent the property at local industry events: NOMCVB (New Orleans & Company), HSMAI New Orleans Chapter, MPI Gulf States, local Chamber of Commerce, and travel industry trade shows.
Monitor STR reports, comp set performance, and market trends; adjust sales strategy accordingly.
Support GSS and Bonvoy goals through warm handoffs to the front office team and post-stay follow-up with key accounts.
Operate within the approved sales and entertainment budget.