On Call CSR

SBM Offshore•Boston, MA

14d•$23 - $27

About The Position

The Customer Service Representative is responsible for the cleanliness and sanitation of assigned areas. The role performs janitorial duties, follows daily work schedules and safety procedures, operates motorized cleaning equipment, and maintains assigned areas and equipment. The employee works with team members, takes direction from supervisors, supports the shift lead, and may fill in during staff shortages. No supervisory responsibilities are assigned.

Requirements

No specific education requirement.
Three to six months of training or experience preferred, or an equivalent combination of education and experience.
Ability to read and interpret instructions, procedures, manuals, and other documents.
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment, including equipment upkeep and care.
Knowledge of cleaning compounds and chemicals and their safe, efficient use.
Complete all required safety and task training certifications.
A valid driver's license may be required based on business needs. Employees who drive for work must maintain an acceptable Motor Vehicle Record and meet company driving eligibility requirements.
Ability to lift and/or move up to 35 pounds.

Nice To Haves

Bilingual ability is a plus.
Forklift certification may be required.

Responsibilities

Perform janitorial duties and all duties listed on the daily schedule.
Operate motorized cleaning equipment and maintain the daily upkeep of assigned areas.
Report incidents and hazardous conditions to a supervisor.
Comply with safety rules, policies, and procedures, and use proper personal protective equipment.
Perform work assignments with other employees and complete repetitive tasks while maintaining a clean work area.
Follow protocols, company procedures, policies, and rules; take direction and respond to supervision.
Communicate professionally with leads, supervisors, coworkers, managers, and customers.
Fill in during staff shortages and support the shift lead in completing punch-list items.
Maintain a professional appearance and conduct, understand customer service and satisfaction, and understand reporting systems and the work environment.