On-Call Concierge
Four Seasons Hotels and Resorts•Philadelphia, PA
•Onsite
About The Position
The Four Seasons Hotel Philadelphia is seeking an On-Call Concierge to join our Guest Experience team. Our Concierge responds to a wide variety of guest requests by accurately assessing the guests’ needs and requests; adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. Utilizes a variety of Four Seasons software to accurately track guest’s needs and preferences.
Requirements
- At least one year of experience working within a luxury hotel or similar environment
- Excellent interpersonal skills and communication skills
- Strong customer service skills
- Work authorization in the United States
Responsibilities
- Respond to a wide variety of guest requests by accurately assessing the guests’ needs and requests.
- Add personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
- Utilize a variety of Four Seasons software to accurately track guest’s needs and preferences.
Benefits
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Employee Discount for stays at any Four Seasons worldwide
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
- Discounted Medical, Dental, and Vision coverage
- Parking and Septa access
- City Fitness membership
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
