Concierge On-call

HumanGood • Irvine, CA

11h • $19 - $21 • Onsite

About The Position

Under general supervision, the primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors at HumanGood. The Concierge greets residents, potential residents, families, visitors and vendors while managing both external and internal calls, taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts. They assist with resident services such as transportation, mail and deliveries and the coordination of visitors. The Concierge will ensure that resident’s privacy, rights and safety is maintained at all times. The Concierge disseminates information in person or on telephone; operates a telephone console or switchboard, computer, fax machine, copy machine; performs general clerical and light administrative duties. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.

Requirements

• High school diploma, GED or equivalent
• Prefer three years’ clerical experience or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.
• Computer skills using Microsoft suite and desktop publishing software, faxing, copying and the use of a paper shredder; minimum one year.

Responsibilities

• Greet residents, potential residents, families, visitors and vendors.
• Manage external and internal calls, taking and communicating messages.
• Provide an overview of community information to inquiries in support of marketing and sales efforts.
• Assist with resident services such as transportation, mail and deliveries.
• Coordinate visitors.
• Ensure resident’s privacy, rights and safety is maintained at all times.
• Disseminate information in person or on telephone.
• Operate a telephone console or switchboard, computer, fax machine, copy machine.
• Perform general clerical and light administrative duties.
• Present oneself in a manner that reflects professionalism and ensures resident satisfaction.

Benefits

• 20 days of paid time off, plus 7 company holidays (increases with years of service)
• 401(k) with up to 4% employer match and no waiting on funds to vest
• Health, Dental and Vision Plans- start the 1st of the month following your start date
• $25+tax per line Cell Phone Plan
• Tuition Reimbursement
• 5 star employer-paid employee assistance program
• Medical benefits start the 1st of the month following your start date
• Matching 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED