Concierge On-Call

HumanGood • Phoenix, AZ

2d • $17 - $18 • Onsite

About The Position

Under general supervision, the primary role of the Concierge is to provide service to newly admitted residents and family members to ensure a smooth transition to and from the community and resolve any concerns during their stay. The Concierge will ensure that resident’s privacy and rights is maintained during the activities of daily living and participates in resident care plans. The Concierge coordinates guest services by assisting residents, visitors, and vendors.

Requirements

• High school diploma or equivalent
• Some college coursework or vocational school courses emphasizing clerical skills including transcribing, alphabetizing, filing, word processing, spreadsheets, tables and scheduling.
• At least one year of clerical experience, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.

Responsibilities

• Provide service to newly admitted residents and family members to ensure a smooth transition to and from the community and resolve any concerns during their stay.
• Ensure that resident’s privacy and rights is maintained during the activities of daily living and participates in resident care plans.
• Coordinate guest services by assisting residents, visitors, and vendors.
• Promptly greet all guests upon arrival to community, provide directions, guidance, assistance or information as requested or needed.
• Establish a rapport and supportive relationship with the resident, family members, team members, vendors, and guests.
• Cover front desks in our main lobby, Assisted Living, Medical Center, and Sales Office as needed.
• Help with projects and other administrative tasks as assigned.

Benefits

• Health, Dental and Vision Plans
• 20 days of paid time off (increases with years of service)
• 7 company holidays
• 401(k) with up to 4% employer match
• HSA option with employer contribution
• Tuition Reimbursement and continuing education programs
• $25/line unlimited cell phone plan (plus taxes and fees)
• Cell Phone Stipend
• 5-star employer-paid employee assistance program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED