On Call Concierge

Planned Companies • New York, NY

4d

About The Position

Planned Companies is hiring a motivated, courteous, and knowledgeable On Call Concierge to help provide tenants, guests, and vendors with a welcoming experience and related services. The role focuses on delivering individualized service while helping ensure the building’s front desk and lobby operate smoothly.

The concierge welcomes and directs people entering the building, builds relationships with tenants, assists with reservations and appointments, and provides information about local services and attractions. The position also involves handling deliveries and vendor services, answering telephones, monitoring the lobby, and managing keys and access cards. The schedule requires open availability, and the position is located in Queens, New York. Pay is $23.08 per hour.

Requirements

• At least 3 years of customer service experience.
• A desire and passion to provide a warm and welcoming greeting to everyone.
• Excellent written and verbal communication skills.
• Basic computer skills.
• Knowledge of local attractions and establishments.
• A polite, friendly, and self-assured manner, with the ability to multitask and manage time effectively.
• Ability to lift up to 50 pounds when needed.

Responsibilities

• Greet, announce, and direct tenants, guests, and vendors entering the building.
• Develop and maintain relationships with tenants and provide individualized experiences based on their personalities, lifestyles, needs, and expectations.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide directions and referrals and help people access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
• Document, secure, and track mail, deliveries, and vendor services in designated areas.
• Answer telephones and monitor the lobby.
• Maintain and control keys and access cards.

Benefits

• Full-time employees working 30 or more hours per week are eligible for medical, dental, vision, and other ancillary benefits.
• All full-time and part-time employees may participate in the company’s 401(k) plan, which includes an employer match.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed