On Board Train Attendant - 90342611 - Los Angeles

Amtrak•Los Angeles, CA
•$28 - $37•Onsite

About The Position

The On Board Train Attendant ensures a safe, comfortable, and pleasant journey for coach and sleeping car passengers. Attendants may work in either coach or sleeping cars. Coach attendants keep assigned coaches clean throughout the trip, including restrooms. Sleeping car attendants provide first-class amenities, make beds, change linens, and keep restroom and shower areas clean and sanitary. The role includes assisting passengers as they board and detrain, including elderly and disabled passengers and those needing baggage assistance, and loading and unloading supplies and maintaining supply inventories. The attendant also performs dining car service and related side work as directed by the Lead Service Attendant, providing passengers with a quality dining experience safely, efficiently, and professionally. The position involves 100% travel aboard trains and requires flexible schedules, including weekends and holidays and trips of up to eight days away from the home crew base. Classroom training pays $21 per hour. After classroom training, the hourly pay range is $27.62 to $36.83, with opportunities for increases under the applicable collective bargaining agreement. Amtrak offers health, dental, and vision insurance; wellness programs; a medical plan opt-out credit; a personal health advocate; a 401(k); railroad retirement benefits; life insurance; rail pass privileges; an employee assistance program; commuter and flexible spending accounts; financial advisor sessions; and fertility and family-building benefits. Some benefits are subject to the collective bargaining agreement.

Requirements

  • Food and beverage handling experience.
  • Cash handling and customer contact experience.
  • Some housekeeping experience.
  • Must be at least 21 years old upon completion of classroom training because the role involves serving alcoholic beverages.
  • Successfully complete drug screening and a pre-employment medical examination.
  • Ability to lift heavy items.
  • Ability to work while standing for long periods.
  • Ability to work a variety of hours and days off, including up to eight days away from the home crew base.
  • Friendly, outgoing, and courteous disposition.
  • High school diploma or GED required.

Responsibilities

  • Ensure coach and sleeping car passengers have a safe, comfortable, and pleasant journey.
  • Keep assigned coach cars clean throughout trips, including restrooms.
  • Provide sleeping car passengers with first-class amenities; make beds, change linens, and clean restroom and shower areas.
  • Assist passengers boarding and detraining, including elderly and disabled passengers and those needing baggage assistance.
  • Load and unload supplies and maintain an inventory of supplies.
  • Perform dining car service and related side work as directed by the Lead Service Attendant.
  • Deliver dining car service safely, efficiently, and professionally.
  • Wear the company-provided uniform and comply with company grooming policies.

Benefits

  • Health, dental, and vision insurance
  • 401(k)
  • Rail pass privileges
  • Wellness programs
  • Railroad retirement benefits
  • Employee assistance program
  • Medical plan opt-out credit
  • Life insurance
  • Commuter and flexible spending accounts
  • No-cost personal health advocate
  • No-cost financial advisor session
  • Fertility and family-building benefits
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