Older Adult Protective Services Worker

Springwell • Marlborough, MA

1d • Hybrid

About The Position

Springwell is seeking a Protective Services Worker to join our dynamic team! This role involves investigating reports of abuse, neglect, financial exploitation, and self-neglect of older adults (60+). The worker will respond to crisis situations with field visits, conduct written assessments of risk, capacity, and functional abilities, and provide short-term case management and referrals to alleviate substantiated allegations. Collaboration with elders, their formal/informal supports, other Springwell staff, and community professionals is a key aspect of this position.

Requirements

• Bachelor's degree with two years’ experience OR Master's degree with one-year experience
• Prior experience in counseling, case management, crisis intervention, elder services, investigations, or other related employment.
• Ability to independently organize work, take initiative, and meet deadlines.
• Adaptability and sound judgement.
• Applicant must have a reliable car, current driver's license, and safe driving record.

Responsibilities

• Investigate reports of abuse, neglect, financial exploitation, and self-neglect of older adults (60+).
• Respond to crisis situations with field visits.
• Conduct written assessments of risk, capacity, and functional abilities.
• Provide short-term case management and make referrals to alleviate substantiated allegations.
• Collaborate with elders, their formal/informal supports, other Springwell staff, and community professionals.

Benefits

• 3 weeks of vacation in first year
• Birthday off
• 13 paid holidays
• 3 paid personal days
• 15 paid sick days per year (You can accumulate up to 450hrs/12weeks)
• Health & dental insurance with employer contribution
• Life and long-term disability insurance at no cost to employee
• Flexible Spending Plan
• Employee Assistance Plan
• 401K Retirement Savings Plan w/ employer contribution
• Mileage reimbursement
• Flexible Work Options available after 6 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4-day work week, 4.5-day work week, telecommuting work option, remote work option
• Employee referral bonuses
• Free parking
• Commitment to promoting from within

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level