Adult Protective Services Casework Supervisor

Department of Health and Human Services • Augusta, GA

15h • Hybrid

About The Position

This position is professional social services work of a supervisory nature in directing, overseeing, and reviewing the work and activities of a unit of caseworkers and support staff in the area of adult protective services. As an Adult Protective Casework Supervisor, you will plan, organize, direct and monitor case work activities of APS Caseworkers, confer with and advise your team on casework and program matters, review and compare work performance/productivity of subordinate staff on a regular basis within established standards, and provide feedback to subordinate staff to improve performance/productivity, efficiency and provide opportunities for growth. You will also confer with other agencies and community resources, review reported allegations of abuse, neglect, and exploitation, conduct preliminary investigation activities, and assign reports to Caseworkers. Additionally, you will monitor investigation activity and guardianship representative duties for quality assurance and to meet established investigation timelines and/or comply with rules and statutes, monitor and manage Caseworker caseloads to support caseworkers, and for quality assurance purposes, and analyze and review cases to ensure compliance with state and federal laws, standards, and requirements. You will also initiate and participate in court hearings, and develop and deliver presentations and workshops. Participate on community task groups, committees, and boards to promote agency goals, objectives, and services.

Requirements

• Eight (8) years of education and/or professional experience in social work which includes at least two years’ experience as a fully licensed social worker (LSW).
• An LMSW or LCSW automatically meets the two (2) years fully licensed social worker experience requirement.
• At least 1 year of experience supervising the activities of those working with incapacitated and dependent adults.

Responsibilities

• Plan, organize, direct and monitor case work activities of APS Caseworkers.
• Confer with and advise your team on casework and program matters.
• Review and compare work performance/productivity of subordinate staff on a regular basis within established standards.
• Provide feedback to subordinate staff to improve performance/productivity, efficiency and provide opportunities for growth.
• Confer with other agencies and community resources.
• Review reported allegations of abuse, neglect, and exploitation; conduct preliminary investigation activities, and assign reports to Caseworkers.
• Monitor investigation activity and guardianship representative duties for quality assurance and to meet established investigation timelines and/or comply with rules and statutes.
• Monitor and manage Caseworker caseloads to support caseworkers, and for quality assurance purposes.
• Analyze and review cases to ensure compliance with state and federal laws, standards, and requirements.
• Initiate and participate in court hearings.
• Develop and deliver presentations and workshops.
• Participate on community task groups, committees, and boards to promote agency goals, objectives, and services.

Benefits

• 13 paid holidays
• 12 days of sick leave
• 3+ weeks of vacation leave annually
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums
• Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
• Six weeks of fully paid parental leave for all employees welcoming a child—including non-birthing and adoptive parents.
• Additional, unpaid leave may also be available, under the Family and Medical Leave Act.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees