Adult Protective Services Casework Supervisor

Department of Health and Human ServicesLewiston, ME
Onsite

About The Position

This position involves professional social services work of a supervisory nature, directing, overseeing, and reviewing the work and activities of a unit of caseworkers and support staff in the area of adult protective services. As an Adult Protective Casework Supervisor, you will be responsible for planning, organizing, directing, and monitoring casework activities, conferring with and advising your team on casework and program matters, and reviewing their work performance and productivity. You will provide feedback to improve performance and foster growth. The role also includes conferring with other agencies and community resources, reviewing reported allegations of abuse, neglect, and exploitation, conducting preliminary investigation activities, and assigning reports to Caseworkers. You will monitor investigation activity and guardianship representative duties for quality assurance and compliance with established timelines, rules, and statutes. Managing Caseworker caseloads, analyzing and reviewing cases for compliance with state and federal laws, initiating and participating in court hearings, developing and delivering presentations, and participating on community task groups are also key functions. The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people, providing health and social services to approximately a third of the State's population. The Office of Aging and Disability Services (OADS) within DHHS ensures the safety, support, and well-being of Maine’s older citizens, vulnerable adults, and adults with disabilities.

Requirements

  • Eight (8) years of education and/or professional experience in social work which includes at least two years’ experience as a fully licensed social worker (LSW)
  • An LMSW or LCSW automatically meets the two (2) years fully licensed social worker experience requirement
  • At least 1 year of experience supervising the activities of those working with incapacitated and dependent adults

Responsibilities

  • Plan, organize, direct and monitor case work activities of APS Caseworkers
  • Confer with and advise your team on casework and program matters
  • Review and compare work performance/productivity of subordinate staff on a regular basis within established standards
  • Provide feedback to subordinate staff to improve performance/productivity, efficiency and provide opportunities for growth
  • Confer with other agencies and community resources
  • Review reported allegations of abuse, neglect, and exploitation; conduct preliminary investigation activities and assign reports to Caseworkers
  • Monitor investigation activity and guardianship representative duties for quality assurance and to meet established investigation timelines and/or comply with rules and statutes
  • Monitor and manage Caseworker caseloads to support caseworkers, and for quality assurance purposes
  • Analyze and review cases to ensure compliance with state and federal laws, standards, and requirements
  • Initiate and participate in court hearings
  • Develop and deliver presentations and workshops
  • Participate on community task groups, committees, and boards to promote agency goals, objectives, and services

Benefits

  • 13 paid holidays
  • 12 days of sick leave annually
  • 3+ weeks of vacation leave annually (accrual increases with years of service)
  • Personal leave (for overtime-exempt employees)
  • Health Insurance Coverage (State of Maine pays 85%-100% of employee-only premiums)
  • Health Insurance Premium Credit (decreases employee-only premiums by 5% with participation)
  • Dental Insurance (State of Maine pays 100% of employee-only dental premiums)
  • Retirement Plan (State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS))
  • Six weeks of fully paid parental leave (for all employees welcoming a child, including non-birthing and adoptive parents)
  • Additional, unpaid leave may also be available, under the Family and Medical Leave Act
  • Extensive and highly competitive benefits package covering many aspects of wellness
  • Wellness benefits for State employees from the Office of Employee Health and Wellness

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Number of Employees

5,001-10,000 employees

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