Older Adult Program Specialist-Day Services

Indian Creek Foundation•Souderton, PA
•Onsite

About The Position

The Program Specialist coordinates age-appropriate services for older adults with intellectual disabilities and manages an assigned caseload. The role ensures that services align with each individual's Individual Support Plan (ISP), applicable regulations, agency guidelines, and billing protocols. The Program Specialist communicates and documents service delivery, works as part of an interdisciplinary team, and supports individuals' functional skills, personal needs, communication, personal adjustment, and participation in community life. The position includes coordinating assessments, contributing to ISP development and review, monitoring implementation and progress, training program staff, supporting admissions and transitions, and communicating with individuals, families, Supports Coordinators, and other team members. The specialist also assists with administrative operations and may provide medical assistance, behavioral management, or direct hands-on care.

Requirements

  • Bachelor's degree and two years of experience working with individuals with Intellectual Disabilities, or associate degree and four years of such experience.
  • Minimum of two years of experience working with individuals with Intellectual Disabilities.
  • Strong written and verbal communication skills.
  • Ability to read and write in English.
  • Moderate mathematics skills.
  • Proficient interpersonal relationship skills.
  • Auditory and visual skills.
  • Valid driver's license with a clear three-year driving record.
  • Ability to perform the physical duties required, including frequent walking, standing, bending, stooping, kneeling, reaching, and using fingers, hands, feet, legs, and torso while providing care.
  • Ability to regularly lift or move up to 40 pounds and occasionally lift or move up to 50 pounds, including transferring clients.
  • Satisfactory completion of a post-offer pre-employment physical exam and drug test, as required.
  • Proficiency with email, Microsoft Word, and Microsoft Excel, and ability to safely and efficiently operate agency software and apps, office equipment, a time clock system, Credible, vehicles, mechanical lifts, adjustable chairs and beds, wheelchairs, and other relevant equipment and supplies.
  • Completion and clearance of a criminal background check and child abuse clearance.
  • Completion of required training, including annual HIPAA compliance training, and compliance with agency policies, regulations, and the Code of Conduct.

Responsibilities

  • Understand and implement the regulated functions of a Program Specialist for an assigned caseload.
  • Coordinate age-appropriate services according to each individual's ISP, including assistance, training, and support for functional skills, personal needs, communication, and personal adjustment.
  • Support individuals' opportunities to participate in community life.
  • Review outcomes and action steps and recommend changes when needed.
  • Train Direct Support Professionals and other program staff on individuals' ISPs, health and safety needs, and implementation of outcomes and action steps.
  • Accurately enter staff training into the Credible System and send it to the training department weekly.
  • Help document program participants' exact daily arrival and departure times.
  • Communicate the results of initial assessments and revisions to individuals and their teams in accordance with regulations.
  • Coordinate and complete timely assessments for assigned individuals.
  • Attend meetings and participate in the development, annual updates, and revisions of ISPs.
  • Review, implement, monitor, and evaluate ISPs/IPPs, and communicate discrepancies to the Supports Coordinator and team.
  • Help assess referrals for eligibility and appropriateness for ICF Day Services; participate in admission meetings and tours; facilitate admission transitions; and explain relevant policies and procedures.
  • Review participation and write, sign, and date progress reports, reporting changes to the Supports Coordinator or plan lead.
  • Review each ISP quarterly, discuss revisions with the individual, and provide review documentation to the Supports Coordinator and team.
  • Inform team members that individuals may decline an ISP review.
  • Coordinate and attend regular monitoring visits with the Supports Coordinator.
  • Tabulate and provide behavior documentation to team members as requested and required.
  • Assist the Program Specialist Supervisor with assigned administrative tasks and assume assigned program duties in the Supervisor's absence.
  • Participate on agency-wide committees as assigned or desired to represent the Day Services department.
  • Provide supportive job functions as needed, including medical assistance, behavioral management, or direct hands-on care.
  • Maintain required training and certifications and complete other assigned duties.
  • Follow safety, confidentiality, regulatory, agency policy, HIPAA, resident-rights, documentation, and professional conduct requirements.
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